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Articles & Archives
May/June 2011
The Drive to Remain Relevant
By Kate Muth
Understanding Ourselves – And Others
By Wes Friesen
When “Good Enough” Just… Isn’t
By Mike Porter
Delivering Choice for Customer Communications
Understanding and addressing consumer demands for choice, convenience and control in a multichannel world. By Bernie Gracy
Emerging Delivery Options Offer a Host of Benefits
Businesses are changing the way they communicate — but that doesn’t mean mail is dead. By Harry Stephens
Automating Your Mail and Package Tracking
Going green can also mean saving green. By Bruce E. Little
Focusing on Seamless Acceptance
By Kevin Conti & David Robinson
Rationalizing Postal Costing in the 21st Century
The USPS can survive… but it must change in order to do so. By Jessica Lowrance
Reality Check
“Cure-All” Words – Communications and Training
By Wanda Senne
Ship It
Who Cares, It’s Only One Hour!
By Jim LeRose
Software Byte
A 2+2 Approach for Roadmap Alignment
Christopher Lien
Successfully Converting First-Class Mail to Standard Mail
By Gordon Glazer
5/19/2013
Free: 2013 USPS Priority Mail Rate Comparison Guide
By Eric Nash
5/10/2013
Print '13
Chicago, IL
9/8/2013
National Postal Forum
San Francisco, CA
3/17/2013
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