piggy bank
June 22 2017
Think you've squeezed every penny of cost savings out of your document operations workflow? You're probably wrong. I've been visiting document centers for decades and have yet to encounter on... View More
17027_NPF_1501_05_23_2017-264-800-600-100
June 19 2017
The 2017 National Postal Forum in Baltimore was a roaring success, as always. The sessions, the speakers, the networking in the exhibit hall… it all added up to four days of intense, mail-focu
boot camp
June 14 2017
On May 30, 1984, I reported to basic training (“boot camp”) at Fort Dix, New Jersey. I still carry the lessons I learned during those nine weeks. I didn’t learn everything I needed to... View More
house puzzle
June 12 2017
Often when we work with international mailing addresses, we have such a near-focused approach to the topic that the addresses appear to be opaque and impossible to decode. As we spend more time... View More
GettyImages-640177478
June 7 2017
Regardless of what you do for a living, whether you are a mailer, a printer, a software company, or if you are a personal trainer or an electrician, you need to participate in your industry. Wha... View More
GettyImages-617575248
June 6 2017
The United States Postal Service (USPS) is introducing Informed Visibility (IV) to provide the mailing industry with more powerful insight into the USPS mailstream. This new program is designed to pro
GettyImages-669903262
June 5 2017
Print and mail service providers are doing business in a “data first” marketplace. Their customers have invested in data analytics to improve the customer experience. If print and mail vendors... View More
ThinkstockPhotos-474254508
June 1 2017
One of the great privileges we have in leadership roles is the potential opportunity to help develop and grow the people we are trying to serve. One valuable tool we have is coaching. Ian Berry... View More
GettyImages-577343438
May 31 2017
Recently, a group of my friends and I were sitting around a fire pit discussing popular songs from our high school years when the conversation turned from friendly banter to a competition of who... View More
GettyImages-519651462
May 30 2017
If you mail competitive parcels (Priority Mail, Priority Mail Express, First-Class Package Services, Parcel Select, and Parcel Select Lightweight), you are likely familiar with the current 20-ce... View More
May 25 2017
Genesis Direct is a direct channel marketing firm that connects their client-partners with their customers and prospects in more meaningful ways. More intimate ways. And most importantly, in the... View More
May 25 2017
ARLINGTON, Va., May 22, 2017 /PRNewswire/ -- Click2Mail, a pioneer of cloud-based software for small business, today announced the release of the first Microsoft Office Add-in to enabl... View More
ripples
May 24 2017
Late 2016 marked the tenth year since the current set of laws governing the U.S. Postal Service were enacted. The Postal Accountability and Enhancement Act (PAEA) was passed into law in December... View More
mistakes
May 23 2017
Over the last 24 years, I have found that there are some core mistakes that drastically impact costs and efficiency. As mail volumes have decreased and more has been outsourced to professionals... View More
trends photo
May 22 2017
Today, we share information in ways – and at speeds – that would have been inconceivable not long ago. Still, many mail centers haven’t changed in decades, especially when it comes to... View More
ThinkstockPhotos-160526689
May 19 2017
Baltimore will be the setting this May for one of the largest annual gatherings of industry professionals across the entire mail supply chain — the National Postal Forum (NPF). Held once a yea... View More
May 19 2017
For decades, the document outsourcing industry has sought an ever-elusive goal of profitably capturing the collective mass of small to very small mail volumes produced by businesses and individu... View More
May 19 2017
Improve the ROI of your direct mail by including a choicebased navigable video experience with the award-winning Pitney Bowes EngageOne® Video solution. You can greatly enhance customer engagem... View More
May 19 2017
Mailers, you deserve a pat on the back. In the latest Mailer Scorecard Performance Metrics report by the USPS®, mailing service providers have met or exceeded the thresholds in all categories... View More
GettyImages-507107470
May 18 2017
From the USPS PCC--This workshop will take a look at some of the common exception requests that come through the Pricing and Classification Service Center (PCSC) and how to ensure your mailpieces are... View More

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