Growing up in southern California in a small, middle-class home, my parents taught me at a young age that certain words were inappropriate. After an unexploded firecracker (one of several that I... View More
The new year is officially in full swing, and along with the fresh calendars comes the need to take a fresh look at your mail center. If you’re lucky, you have the budget to ask yourself what new... View More
Understanding the possibilities available to a mailer can be daunting at times, especially in these times of declining mail volumes and the corresponding decrease in revenue... View More
One thing I learned working with large corporations is the official mail center wasn’t the only mail-generation place in the company. I sometimes stumbled over rogue postal operations hidden a... View More
“The process is broken!” “What is the problem?” “Can we do it better?” “Because we have always done it this way.” These might be some common phrases used... View More
With the new year approaching, we are all anticipating a postage increase for January. With all the programs offered by the USPS, it can be daunting to know if you are capturing all the savings... View More
Do you ever end some work days feeling like you have traveled the same steps, over and over and over, and not really gotten anywhere? We’re not talking about footsteps here, but process steps... View More
Artificial intelligence (AI) and machine learning rank as the top technology trend in 2017 per the leading analyst firms. Businesses are looking to gain greater access to their data, reduce manual pro
For those of us processing Full-Service mailings today, the Postal Service’s Seamless Acceptance program isn’t anything new. However, increasing industry adoption for this program has been... View More
Not that long ago, when evaluating inserters, our customers looked mostly at the functional specs. They’d consider things like machine speed, the ability to handle in-line envelope printing an... View More
Going to trade shows or getting calls from mailing equipment salespeople can lead mailing operations managers to conclude the answer to all their problems is new equipment. Sometimes that’s true,... View More
The shipping game is a deceptively tech-driven one. The word “shipping” suggests images of packages, boxes, delivery trucks; they are well-ingrained stereotypes. But the truth is that in 201
For nearly 40 years, BCC Software has not only been the leader in the mailing and postal technology industry but has continuously shaped it. BCC Software offers data-driven solutions to enhance... View More
Editor's Note: To view the webinar that ran on July 11 dealing with this topic, please visit our webinar page here.In part one of this series, we covered the latest on the cost of undeliverable mail... View More
Online postage was born in the dotcom age, nearly two decades ago. In the summer of 1999, no fewer than four companies launched their offerings within days of each other. Today, there are only t... View More
Editor’s Note: We ran similar articles on purchasing an inserting system in 2012 and 2015, but thought that with the updated technology, a more current piece was in order. Enjoy! The purpose... View More
Over the last 24 years, I have found that there are some core mistakes that drastically impact costs and efficiency. As mail volumes have decreased and more has been outsourced to professionals... View More
On May 30, 1984, I reported to basic training (“boot camp”) at Fort Dix, New Jersey. I still carry the lessons I learned during those nine weeks. I didn’t learn everything I needed to... View More
What is the value of a piece of mail? A large insurance company or healthcare provider that depends on mail campaigns for customer transactions and marketing initiatives might estimate the cost o... View More
Fewer than 10 years ago, most mail centers were processing mail and packages by hand. However, an era of e-commerce and data-driven technology emerged, creating an exponential increase in purchase ord
