GettyImages-516146964
Aug. 1 2017
I am dedicating these snippets of real news stories to all the hardworking people who churn out millions of personalized messages a month. Reading about these mishaps may make you sad, or elicit... View More
envelopes
July 31 2017
Direct mail remains a popular and valuable marketing channel, especially when it’s part of a well-coordinated multi-channel campaign. Marketers have broad options when designing their direct m... View More
ThinkstockPhotos-610747426
July 19 2017
Document operations centers originally installed Automated Document Factories (ADFs) to streamline paper document production and improve quality. The concept has evolved with the times to add mu... View More
piggy bank
June 22 2017
Think you've squeezed every penny of cost savings out of your document operations workflow? You're probably wrong. I've been visiting document centers for decades and have yet to encounter on... View More
ThinkstockPhotos-642101292
March 27 2017
For print operations considering switching to high-speed inkjet printing, expanding an existing fleet, or moving from black-and-white to color, digital color management provides the tools to sat... View More
ThinkstockPhotos-636057224
March 2 2017
The Emerging and Advanced Technology Promotion encourages mailers to integrate direct mail with advances in mobile technology, allowing recipients to engage in innovative digital experiences triggered... View More
dog with mail
Feb. 20 2017
In my opinion, customer experience is the number one area where print and mail operations need to focus in 2017. If you help your clients deliver an improved customer experience, you will almost... View More
Feb. 16 2017
MALVERN, PA, February 15, 2017 – Ricoh USA, Inc. today announced the RICOH Pro VC40000, its next generation continuous feed inkjet platform, designed to empower transactional and direct mail c... View More
ThinkstockPhotos-525799810
Feb. 7 2017
It’s easy to forget how much a damaged piece of mail can cost a business producing transactional mail. Time, resources and trust are all affected every time a pair of hands touches a sin... View More
ThinkstockPhotos-122537065
Jan. 24 2017
The reasons for unsatisfactory throughput numbers are as varied as the document operations experiencing them. Every shop is different and so are the remedies, but they aren’t always easy to... View More
Jan. 13 2017
CINCINNATI, OH (1/13/2017) – With virtually every industry moving further into the digital landscape, printing technology continues to innovate and reinvent itself with a forward-looking focus... View More
sailboat
Sept. 30 2016
Determining whether to shut down your internal print and mail operation and outsource to a print service provider, as opposed to keeping it in-house and potentially making a capital investment i... View More
ThinkstockPhotos-485076157
Sept. 16 2016
I remember the countless choices offered during the last several decades. As I sit in my writer’s garret pondering the changes, I realize, in the end, one always wins out. Is it the best in quality
ThinkstockPhotos-504302706 [Converted]
Sept. 13 2016
Most of what is written about inkjet printing is focused on what happens at the print step. As companies evaluate their options for migrating from toner or offset environments, they may be think... View More
impact of envelope
Aug. 8 2016
Envelopes play a huge part in delivering our important messages. Think about the Academy Awards: “The envelope, please.” When you received that all important college letter of acceptance.... View More
ThinkstockPhotos-512294717
Aug. 5 2016
Over the past few decades, I have watched (and, in some cases, created) an ADF (Automated Document Factory) implementation. In many cases, I have also seen the implementation of an RDF (Reporting Docu
July 15 2016
Valmeyer, IL, July 15th, 2016 – MAR Graphics has just completed the addition of a Pitney Bowes FlowMaster RS Flex inserting system. MAR Graphics utilizes the inserting system to produ... View More
July 8 2016
MELVILLE, N.Y., July 7, 2016 –- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the Canon PRISMAsync Color Print Server for imagePRESS color digital presses has rece... View More
ThinkstockPhotos-482364649 [Converted]
July 7 2016
A funny thing about all the articles and studies written about improving the customer experience (CX): almost none of them even mention documents as a contributing factor. That’s probably a mi... View More
ThinkstockPhotos-504302706 [Converted]
April 29 2016
I won’t repeat what has been written many times and is at the core of many inkjet vendors’ whitepapers, exalting the benefits of transitioning to inkjet equipment. Instead, I will discuss... View More

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