I’ve worked in the mailing industry for four decades now (hard to believe, and yes, I started as a baby!). During that time, I’ve seen our industry go through many changes — many Postmas

Direct mail is a bit like today’s Olympians; they both require a higher level of performance and steadfast effort to secure a medal and a position on the podium. As time passes, new competit... View More

Do you believe the old adage that people are your number one asset in the business? If so, your company culture is a close second. Your company’s culture is the determining factor in how mot... View More

When you visit a doctor’s office, they have their medical school diploma hanging on the wall. If they’re a specialist, they’ll also include their certification in the specific field,... View More

It looks to be another odd year for holiday celebrations. The biggest question likely on most minds is, do we make merry in person or virtually? No matter your plans, the Postal Service is rea... View More

Some things in life create great impact – a wedding, a divorce, having kids… these are the kinds of events that change a person. Pandemics fall into this category, too, demonstrating how... View More

Nothing is more inevitable than evolution. Evolution happens in fits and starts as determined by necessity; innovations typically happen gradually and sequentially, with one invention informin... View More

Back when I began my service bureau career, we were all about batch processing. It was the era of big iron where we wrote custom programs that executed on mainframe computers and generated mou... View More

If you’re not tracking your mail, you’re missing out on opportunities to gather important information to improve whatever results you are trying to achieve. When you track mail, you can... View More

Rancho Santa Margarita, CALIF – 28 September, 2021 – Melissa, a leading provider of global data quality and address management solutions, today announced its increased sales and support... View More

Atlanta, Georgia— On September 21st, Racami, the CCM/CX software and IT services provider, announced the release of a new USPS postal processing connector for the Alchem-e platform. Th... View More

September 23, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of Acces... View More

CAMBRIDGE, Mass., September 23, 2021 — RaySecur™, a revolutionary security imaging company with the world’s first DHS Safety Act-designated millimeter wave (mmWave) mailroom scanner,... View More

WASHINGTON, DC — The U.S. Postal Service reported updated fiscal fourth quarter service delivery performance that showed steady improvements versus the third quarter ended June 30 for all Fi... View More

WASHINGTON — The U.S. Postal Service recognized industry leaders and stakeholders during the National Postal Forum 2021 Virtual Event held this week. Winners of the annual USPS Next Generation Campa

Over the past year, the USPS has been inundated with system process changes, an overwhelming holiday season, a worldwide pandemic, and a shift in priorities toward packages. This leaves mailers with a

The key to delivering your strategy is having a strong and meaningful culture. The key to a strong and meaningful culture is having the right people, in the right roles. The challenge many of... View More

There are several living generations of consumers, and each generation has its own preferences in terms of how they like to shop, how they spend money, and how they want to be marketed to. You... View More

Postmaster General Louis DeJoy discusses the state of the Postal Service on September 20, 2021 – the first day of the Fall virtual National Postal Forum. Register now to learn more about the purpose

By 2025, it’s estimated that COVID-19 will have cost the world somewhere between $16 trillion and $35 trillion, according to a panel led by McKinsey. This is the rough equivalent to wiping t... View More