The Postal Regulatory Commission (PRC) on December 5, 2019, issued its long-awaited next step on its statutorily mandated “10-year” review of the Postal Service’s rate system. A Look... View More

February 25, 2020, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has acquired Compo... View More

The US will stay in the Universal Postal Union (UPU), a decision that likely caused mailers everywhere to breathe a sigh of relief at the avoidance of a major disruption in the USPS’ international... View More

February 20, 2020 (Philadelphia) – GrayHair Software, the trusted partner and provider of mail tracking and address hygiene services to the largest enterprise mailers and mail... View More

The United States Postal Service (USPS) has announced the incentive/promotion programs for 2020. These promotion programs began in 2011 with the first QR barcode incentive and have continued w... View More

The mail center is at the tail end of a long process that starts with a communication strategy and ends with a pile of print to be finished and mailed. By the time mail center managers see the... View More

When it comes to successful customer communication, your two biggest assets as a mailer are your customers’ data and fast delivery. After all, if your mail piece can’t reach, or is slow to... View More

Direct mail works. It’s always worked. The latest Data & Marketing Association (DMA) report mentions up to a nine percent response rate depending on to whom you are mailing. Di... View More

Consumer identity data, that information you use to segment offers, personalize communications, track marketing effectiveness, and boost conversions, is probably in a sad state. Consumer data... View More

WASHINGTON - The U.S. Postal Service reported total revenue of $19.4 billion for the first quarter of fiscal 2020 (October 1, 2019 - December 31, 2019), a decrease of $363 million, o... View More

Fairfield, NJ – February 11, 2020 The document solutions industry is one which is constantly innovating and evolving, bringing with it both challenges and opportunities. At Kyocera Documen... View More

BIRMINGHAM, Ala. – Feb. 11, 2020 – Imaging Business Machines, LLC (ibml), the leading global provider of intelligent information capture solutions, unveiled its next generation of ultra-high-volum

LONG BEACH, Calif. – Feb. 11, 2020 – Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexibl

Sometime this month take a stroll through the back of your mail center. Somewhere stashed out of sight you might notice stacks of mail trays filled with returned mail. It’s a condition I obs... View More

The Postal Service’s financial woes are well known. The problems are complex, but some say postal banking could be a new revenue stream that helps the USPS out of its money problems... View More

We’ve all heard by now the saying that print is dead and electronic media is making all print methods obsolete, including direct mail communications. However, we can see now that instead, pr... View More

Every year, it's an interesting exercise to look back and see which of our current articles most grabbed our readers' attention. So, once again, we decided to share the top 10 articles on our websit... View More

WASHINGTON — The U.S. Postal Service Board of Governors will meet Feb. 6, 2020, in open session at Postal Service headquarters, 475 L’Enfant Plaza, SW, Washington, DC. The

Washington, DC – Today, the Postal Regulatory Commission announced that Erica A. Barker, a senior attorney practicing administrative law in the agency’s Office of the General Counsel, has

For the past 20 years, I have been creating comparison charts that go over the changes in rates in order to show our clients how it will affect budgets. It’s important to understand that whe... View More