Editor's Note: Even if you are a veteran of the mailing industry, you may still come across a term that causes you to scratch your head. And if you are new to the mailing industry, well, you may... View More

Print and mail service providers understand they need to stay in contact with their current and future customers to keep the revenue flowing. I recommend reaching out about once a month, but that's a... View More

There has to be a certain sense of satisfaction to the leaders of the Postal Service, not because they’re part of the team that runs a sprawling public agency, or because they control a multi-billio

Some of the most common causes of HIPAA violations are compliance problems associated with what the Office for Civil Rights (OCR) calls “willful neglect.” The OCR is a government entity... View More

On November 13, 2018, the Postal Regulatory Commission issued Order No. 4875, which approved six proposed USPS mailing promotions for 2019. These promotions are offered as a way to support mai... View More

As documents become more personalized, containing variable text blocks, graphics, offers, and individual recipient data, the risk of creating documents with errors increases... View More

In the age of online communications, direct mailing is far from antiquated. According to statistics supplied by the Direct Marketing Association (DMA), more than 100 million sales were made in 2016 us

WASHINGTON – The Governors of the U.S. Postal Service today announced the appointment of Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service. The Office o... View More

As always, I want to thank all of our readers who completed part one of our annual survey. This survey provides an extremely valuable benchmark of industry wages, certifications... View More

This originally appeared in the September/October, 2018 issue of Mailing Systems Technology.As a mailer, you took the right steps to select a service provider for your documents. The request for... View More

On July 30, 2018, the OIG released a study entitled Millennials and the Mail. Millennials, defined as adults between 18 and 34, check their mailboxes less frequently than older generations, yet they en

Washington, DC – Today the Postal Regulatory Commission issued Orders 4875 and 4876 approving the Postal Service’s planned rate adjustments for both Market Dominant... View More

The first jobs run on your new inkjet press are likely to be legacy applications previously run on toner-based printers or offset presses. That's not a bad strategy. You’ll be starting with s... View More

WASHINGTON - The U.S. Postal Service reported operating revenue of $70.6 billion for fiscal year 2018 (October 1, 2017 - September 30, 2018), an increase of $1.0 billio... View More

Every fall, Mailing Systems Technology conducts a two-part annual survey to gauge how organizations today are treating their customer communication methods. One question often asked is, “How would... View More

For many transactional First-Class mailers, managing regulatory compliance around notification documents can be a huge task. When consulting with property and casualty insurers, the discussion is almo

Austin, TX – October 2, 2018 – ShipStation, the leading web-based e-commerce shipping solution, today released the 2018 edition of their annual holiday shipping deadlines infographic. The... View More

CARMEL, Ind., Nov. 1, 2018 /PRNewswire/ -- Smart Alert for Mail is pleased to announce the release of SAM, the world's first cloud-enabled alert system for a residential mailbox. SAM is t... View More

An unfortunate yet chronic criticism of the Postal Service is that it seems to not understand its commercial customers’ businesses. What they do, why they do it, what their business objectives are... View More

Secure Destruction (SD), a value-added mail service offering that was initially launched nationally on November 18th, 2014 for first class letter mail, will now be available for first class... View More