GettyImages-877652466
Dec. 10 2018
Some of the most common causes of HIPAA violations are compliance problems associated with what the Office for Civil Rights (OCR) calls “willful neglect.” The OCR is a government entity... View More
GettyImages-836798276
Dec. 4 2018
As documents become more personalized, containing variable text blocks, graphics, offers, and individual recipient data, the risk of creating documents with errors increases... View More
GettyImages-927720230
Nov. 26 2018
This originally appeared in the September/October, 2018 issue of Mailing Systems Technology.As a mailer, you took the right steps to select a service provider for your documents. The request for... View More
compliance security
July 23 2018
When a company decides to outsource customer communications to a service provider, that doesn’t mean the work is done. The vendor must be monitored and managed to ensure that they’re meeting... View More
GettyImages-833134626
July 16 2018
Print and mail operations job documentation can be a nuisance. As jobs change, keeping records up to date is a chore. Documentation is usually the last thing service providers address as they develop... View More
artsy brain
June 15 2018
If your business or institution sends out large volumes of mail, it’s there. No matter how good your customer relationship management (CRM) system is, everyone has it. In many cases, it’s hidden... View More
GettyImages-655814848
Jan. 10 2018
“The process is broken!” “What is the problem?” “Can we do it better?” “Because we have always done it this way.” These might be some common phrases used... View More
GettyImages-847473356
Dec. 12 2017
Hurricanes, floods, earthquakes, fires, and other natural phenomena can put a document center out of operation, at least temporarily. But self-inflicted mishaps can ruin any print and mail job. Data i
ThinkstockPhotos-521007200
May 10 2017
We read about privacy breaches a lot. Stories about hackers are in the news every day now, thanks to intrusions affecting government institutions and high-profile politicians. Security violation... View More
ThinkstockPhotos-476158636
April 24 2017
Recently, I participated in an online discussion about the Request for Proposal (RFP) process. It was similar to the conversations I have with clients when we recommend using an RFP to select a... View More
ThinkstockPhotos-160526689
March 1 2017
Are you a mail owner with a mailing on the way to important customers, and you’re wondering where the mail is within the postal network? Or maybe you are a Mail Service Provider and want to offer... View More
ThinkstockPhotos-122537065
Jan. 24 2017
The reasons for unsatisfactory throughput numbers are as varied as the document operations experiencing them. Every shop is different and so are the remedies, but they aren’t always easy to... View More
ThinkstockPhotos-490048200
Nov. 28 2016
There are a variety of reasons you may be having productivity issues. Here is how to fix them... View More
89675081
Aug. 23 2016
In every print and mail operation I’ve ever visited, I have discovered opportunities to improve productivity or lower costs. I always look first for improvements that do not require investing... View More
mail to burn
Aug. 8 2016
We are all looking for ways to make our mail operations more efficient and provide greater value for our clients. Here are four common ways mail service providers are wasting time, money, and other va
ThinkstockPhotos-519314048
July 24 2016
This white paper takes a look at what should be taken into account when setting up and managinga mail center, explains how a mail center can support small andmedium-sized business (SMBs), and hi... View More
ThinkstockPhotos-482364649 [Converted]
July 7 2016
A funny thing about all the articles and studies written about improving the customer experience (CX): almost none of them even mention documents as a contributing factor. That’s probably a mi... View More
arrow in road
June 23 2016
Introduction The United Stated Postal Service has been pursuing initiatives to help it streamline its acceptance, induction, and verification of business mailings. This ambitious effort... View More
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