When it comes to successful customer communication, your two biggest assets as a mailer are your customers’ data and fast delivery. After all, if your mail piece can’t reach, or is slow to... View More
Direct mail works. It’s always worked. The latest Data & Marketing Association (DMA) report mentions up to a nine percent response rate depending on to whom you are mailing. Di... View More
Consumer identity data, that information you use to segment offers, personalize communications, track marketing effectiveness, and boost conversions, is probably in a sad state. Consumer data... View More
WASHINGTON - The U.S. Postal Service reported total revenue of $19.4 billion for the first quarter of fiscal 2020 (October 1, 2019 - December 31, 2019), a decrease of $363 million, o... View More
Fairfield, NJ – February 11, 2020 The document solutions industry is one which is constantly innovating and evolving, bringing with it both challenges and opportunities. At Kyocera Documen... View More
BIRMINGHAM, Ala. – Feb. 11, 2020 – Imaging Business Machines, LLC (ibml), the leading global provider of intelligent information capture solutions, unveiled its next generation of ultra-high-volum
LONG BEACH, Calif. – Feb. 11, 2020 – Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexibl
Sometime this month take a stroll through the back of your mail center. Somewhere stashed out of sight you might notice stacks of mail trays filled with returned mail. It’s a condition I obs... View More
The Postal Service’s financial woes are well known. The problems are complex, but some say postal banking could be a new revenue stream that helps the USPS out of its money problems... View More
We’ve all heard by now the saying that print is dead and electronic media is making all print methods obsolete, including direct mail communications. However, we can see now that instead, pr... View More
Every year, it's an interesting exercise to look back and see which of our current articles most grabbed our readers' attention. So, once again, we decided to share the top 10 articles on our websit... View More
WASHINGTON — The U.S. Postal Service Board of Governors will meet Feb. 6, 2020, in open session at Postal Service headquarters, 475 L’Enfant Plaza, SW, Washington, DC. The
Washington, DC – Today, the Postal Regulatory Commission announced that Erica A. Barker, a senior attorney practicing administrative law in the agency’s Office of the General Counsel, has
For the past 20 years, I have been creating comparison charts that go over the changes in rates in order to show our clients how it will affect budgets. It’s important to understand that whe... View More
January 15, 2020 Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it achieved 16% year-ov... View More
In part two of our annual survey, we explore our readers' views of the USPS and its service performance, how they envision the future of mail, and more... View More
A successful operation is built around people, process, and technology. In print and mail operations, the equipment used to process inbound and outbound documents is becoming faster, more accu... View More
WASHINGTON – The Governors of the United States Postal Service are conducting a thorough, nationwide search for a successor to Postmaster General Megan J. Brennan, who announced her intent... View More
On August 13, the United States Postal Service (USPS) filed a notice with the Postal Regulatory Commission (PRC) of its intent to test-market a new product called Plus One. This is an experime... View More
What is the single biggest factor in the long-term success of an organization or team? Although there are many factors that are important to a team’s success, there is one that rises to the top.... View More
