Even though the document industry does much to reduce its impact on the environment, lots of people look upon what we produce as an environmental problem. We recycle paper more than any other... View More
Direct mail has certain advantages over digital channels because it is a physical medium. For example, studies have shown that the human brain processes and remembers marketing messages better... View More
In past articles on requests for proposals (RFPs), we’ve discussed the team, the process, and the reasons why RFPs work. It’s just as important to consider what is included in the actual... View More
It's easy for businesspeople outside the print and mail industry to believe the days of postal mail are numbered. Email, social media, texting, and instant messaging apps have largely replace... View More
Despite the relentless hype from the Postal Service about the virtues of Postmaster General Louis DeJoy’s 10-Year Plan, it’s beginning to look like The Plan may not be performing as advert
So, how was I going to explain the ostrich skin boots to my wife? I was just waiting for a check… the boots just kind of happened. Well, they really didn’t just “happen.” Those... View More
In the past, on-premise software handled the task of processing large amounts of documents; but times have changed. Many document centers are reassessing their procedures, making a transition... View More
Today’s production inkjet technology excels in every way when it comes to the world of print and mail. The newest available devices deliver stunning print quality at breakneck speeds, while... View More
A controversy between the member countries of the Universal Postal Union (UPU) and the 27 EU countries plus Norway and Switzerland raises questions about whether a country can impose controls... View More
In our November/December, 2023 issue, we covered part two of our wage & operations survey, in which we ask our readers for their input on USPS service performance, mail volumes, and other industry... View More
In our September/October, 2023 issue, we covered our annual survey, in which we ask our readers about their mail operations' staff sizes, wages, etc. This is an important industry benchmark, so feel... View More
Significant progress under the Delivering for America plan resulted in reduced transportation expenses and 8 million less work hours Operating revenue growth to $21.6 billion... View More
Documents you produce as an internal or external print/mail service provider should impact the recipient. Otherwise, there's no reason to send them (besides conforming to regulations). Docume... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the fourth week of the second quarter for fiscal year 2024. The average time for the Postal Se... View More
Working as an inside sales representative, one of my tasks is to work with prospective clients who contact me through my company’s website. As I ask questions to see what their experience ha... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the third week of the second quarter for fiscal year 2024. The average time for the Postal Ser... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the second week of the second quarter for fiscal year 2024. The average time for the Postal Se... View More
Moonlight Business Process Outsourcing (BPO) is a print services provider offering small businesses a one-stop solution for all their printing, mailing and document management needs. Founded i... View More
A client conversation about running a direct mail campaign shouldn't begin with details like mail piece format (letters, flats, postcards, or self-mailers) or mailing list sizes. The discussi... View More
One-stop-shop services are a powerful way mailers and printers can capture more business – a strategic opportunity to adapt and thrive by becoming a comprehensive solution provider. Offering... View More
