In the age of rapid technological advancement, businesses across all sectors are seeking innovative solutions to improve efficiency, reduce costs, and drive productivity. One area that often g... View More

Print/mail service providers love big accounts. Clients that consistently send them high volumes of work are frequently the backbone of the business. The stability that comes with multi-year c... View More

We have just gone through the largest USPS-required meter migration in the history of the Postal Service — over the last two years, over 60% of the meters in the US had to be replaced. Most... View More

Our organizations and the teams we help lead need leadership that is transformational and not merely transactional. Transformational leadership is a dynamic, empowering leadership style that f... View More

As American politics veers again, one of the favored ideas that has re-emerged – as part of the broad push for “government efficiency” – is the privatization of government services,... View More

Imagine this: You’re at home, looking through today’s mail. Among the bills, you see a beautifully designed envelope addressed to you — not “homeowner,” not “resident,”... View More

I am going to start with a blanket statement based on years of customer research: 99% of medium-to-large organizations have limited to no visibility to their mail spends across their enterpris... View More

Watching a Multi-Line Optical Character Reader (MLOCR) machine in action is an eye-opening experience. As mail pieces zip through the equipment at over 30 miles per hour, the technology reads... View More

The USPS has shared its potential price and structural changes for July 2025 with the mailing industry, and there is a lot to unpack and prepare for. There is some good, some bad, and some downright u

WASHINGTON, DC — The U.S. Postal Service Board of Governors today announced that they have chosen David Steiner to be America’s 76th Postmaster General and CEO. Pending the outcome o... View More

Today's consumers have high expectations when interacting with brands. They desire a personalized approach as well as seamless customer experiences. While these standards can pressure marketi... View More

When we think about the institutions that have shaped our great American experiment, we’re reminded that even before we declared our independence in 1776, our founders understood something p... View More

NASHVILLE, TN — USPS today awarded its 2025 Delivering for America Partnership for Excellence awards to several recipients on the final day of the National Postal Forum (NPF), the country’

Regular executive appointments with clients are essential for your company if you want to retain your customers and expand the relationships. For print/mail service providers, getting meetings... View More

Sending old-fashioned physical “snail mail” seems outdated in our digital era. However, a recent survey of individuals and companies by Stamps.com showed that mail is surprisingly resilient... View More

Automation is a term we hear frequently, but what does it really mean in practical terms? In the print and mail industry, automation has changed the way businesses operate by saving time, redu... View More

WASHINGTON, DC — The U.S. Postal Service today filed notice with the Postal Regulatory Commission (PRC) of mailing services price changes to take effect July 13. The new rates include a 5-ce... View More

As we move toward the future, 2025 paves the way for a new era for production inkjet, revolutionizing the landscape of printed communications. Three key trends are poised to reshape the future... View More

As a mail service provider, what is it your customers want from you? Advice-wise, I mean. When they send you a pre-production mockup to preview, they want to know if they designed it to postal... View More

Many marketers assume direct mail is losing relevance, but the data tells a different story. A staggering 68% of Gen Z consumers find direct mail more important today than three years ago. This shift... View More