The National Postal Forum (NPF) is more than a mailing and shipping industry conference; it is an excellent opportunity for Postal Customer Councils (PCCs) across the country to connect, colla... View More

Automation, workflow efficiency, data cleansing, and optimization—we know that's on your mind in 2026! It's not just about how much and how quickly you can push out your mail—it's about

WASHINGTON, DC — The U.S. Postal Service today filed notice with the Postal Regulatory Commission (PRC) of mailing services price changes to take effect on July 12. The new rates include a 4... View More

There is one thing to count on every year, and that is postal and shipping rate increases. On January 18, 2026, the Postal Service raised its prices, and the good news is that most mail catego... View More

Henry Ford once said, “If everyone is moving forward together, then success takes care of itself.” When our team members and business partners cooperatively unite our strengths, abilities

A recent study by Use Postal has revealed the areas of the country where the public is most and least served by their local post office, and which have suffered the most closures. One in... View More

In my many years working with the USPS and the mailing industry, I have encountered a lack of education and understanding about the value that nonprofit mail brings – to the USPS, to the ind... View More

WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a time-limited price change to better align its costs of transportation with the... View More

The print and mail industry has always operated at the intersection of trust, scale, and precision. Whether delivering bills, statements, legal notices, healthcare communications, or marketing... View More

Production inkjet has become the symbol of progress in print and mailing services. It delivers faster speeds, full color, lower cost per page, and greater flexibility across transactional and... View More

Your customer communications shop can move from "print vendor" to customer experience (CX) partner if you can tie the materials you produce to a customer journey stage, a business outcome, o... View More

If you create outbound mail for a living, you already know change isn’t just constant, it’s your daily reality. Between supply shortages, postage rate hikes, inflation, and shifting postal

Mail delivery used to run on trust and handwritten logs. Drivers left in the morning, came back at night, and managers hoped everything went smoothly. That approach doesn't cut it any... View More

The rise of Artificial Intelligence (AI) to generate content has been in a lot of headlines. Writers are concerned that they may be replaced by AI-created material, and artists are worried tha... View More

In 2025, we celebrated the 250th anniversary of mail delivery in the United States of America. Certainly, much has changed since the time of Ben Franklin. However, 2026 may be one of the most... View More

WASHINGTON - The U.S. Postal Service announced its financial results for the first quarter of fiscal year 2026 (Oct. 1, 2025 - Dec. 31, 2025). Controllable income, which exclud... View More

Print and mail firms that will do well in 2026 will not be the ones with the fastest inserters. They will be the ones that consistently reinforce their image as mailing professionals in the mi... View More

Let’s begin with The Postal Customer Councils (PCC) mission statement: “The PCC Program’s mission is to foster a close working relationship between the U.S. Postal Service and commerci

Postage makes up over 60% of the cost of any mailing, yet it often gets the least focus and visibility. It is looked at as a sunk cost, with little that can be done to control it. The goal of... View More

In today’s landscape of instant gratification and personalized experiences, customer communications management (CCM) isn’t just about mailing a bill or statement; it’s a strategic... View More