Research shows there is a staggering lack of gratitude in the work world. One recent study found that “people are less likely to express gratitude at work than anyplace else.” Retention... View More
Two reports highlight the importance of this title question for the USPS and the global postal delivery network: The Universal Postal Union (UPU), in its October, 2022, presentation... View More
Many of the hardships facing managers today aren’t new to our industry. However, the pandemic intensified the growing challenges facing operations managers – including budget cuts, worker
As the world becomes increasingly aware of the impact of human activities on the environment, businesses are facing pressure to adopt more sustainable practices. This includes print and mail o... View More
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the second week of the fourth quarter for fiscal year 2023 showing steady delivery performance acr... View More
“We can work it out. Life is very short, and there’s no time for fussing and fighting my friends.” John Lennon and Paul McCartney wrote and sang those words many years ago. But these... View More
Over the past decade, businesses have increasingly turned to digital marketing strategies to reach their target audiences. While digital marketing has proven to be effective in many ways, it'... View More
In today's fast-paced business landscape, print and mail service providers face a critical decision: adapt or risk a slow decline in the demand for conventional print/mail products and s... View More
At the time this article was written, the USPS and mailing industry were preparing for the upcoming National Postal Forum (NPF) in May (which is where you may be first reading this article!)... View More
The USPS is having one of its largest forced postage meter migrations in the history of the mailing equipment industry. This will impact an estimated 70% of the devices in the United States wi... View More
You’ve heard it before – and you’ll definitely hear it again. It’s all about the data! While it may be obvious that addresses are critical to those who mail, it’s amazing... View More
Businesses aim to connect with customers on a personal level to improve sales, retain more customers, acquire referrals, and achieve higher customer satisfaction scores. Making messaging more... View More
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the ninth week of the third quarter for fiscal year 2023 showing improved delivery performance acr... View More
In our March/April, 2023 issue, we highlighted some solution providers who can help you with your inkjet needs. Click below to access the PDFs with their profiles, and when you reach out, be sure to l
Print/mail service providers have long held the opinion that the mailing list was the client's responsibility. Yes, the mail service provider might do the CASS and NCOA processing necessary to qualif... View More
In the world of high-volume mail production, it’s easy to get so buried in the details or caught up in handling the crisis of the day that we don’t pay much attention to the real reasons... View More
There are many human qualities that can be seen in two ways, depending on whether the observer believes them to be positive or negative. For example, someone who perseveres is praised by supp... View More
The postal sector worldwide suffered during the COVID pandemic—closures, lack of staff, very limited international flights—while the number of packages in the mail increased. All of them... View More
As 2022 came to a close, Postmaster General Louis DeJoy was interviewed by Government Executive to get his opinions about progress in implementing his 10-year Plan. For DeJoy, 2023 is the “... View More
In early February, Women in Logistics and Delivery Services (WILDS) presented the second annual Megan J. Brennan Award for Excellence to Tammy Whitcomb Hull, Inspector General, United States P... View More
