In our November/December, 2023 issue, we covered part two of our wage & operations survey, in which we ask our readers for their input on USPS service performance, mail volumes, and other industry... View More
In our September/October, 2023 issue, we covered our annual survey, in which we ask our readers about their mail operations' staff sizes, wages, etc. This is an important industry benchmark, so feel... View More
Significant progress under the Delivering for America plan resulted in reduced transportation expenses and 8 million less work hours Operating revenue growth to $21.6 billion... View More
Documents you produce as an internal or external print/mail service provider should impact the recipient. Otherwise, there's no reason to send them (besides conforming to regulations). Docume... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the fourth week of the second quarter for fiscal year 2024. The average time for the Postal Se... View More
Working as an inside sales representative, one of my tasks is to work with prospective clients who contact me through my company’s website. As I ask questions to see what their experience ha... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the third week of the second quarter for fiscal year 2024. The average time for the Postal Ser... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the second week of the second quarter for fiscal year 2024. The average time for the Postal Se... View More
Moonlight Business Process Outsourcing (BPO) is a print services provider offering small businesses a one-stop solution for all their printing, mailing and document management needs. Founded i... View More
A client conversation about running a direct mail campaign shouldn't begin with details like mail piece format (letters, flats, postcards, or self-mailers) or mailing list sizes. The discussi... View More
One-stop-shop services are a powerful way mailers and printers can capture more business – a strategic opportunity to adapt and thrive by becoming a comprehensive solution provider. Offering... View More
As of Sunday, January 28, 2024, the USPS is discontinuing hard-copy postage statements. The proposal to discontinue hard-copy postage statements was published on February 13, 2023 (88 FR 9218-... View More
When you hear about mail in the media, you will be told desolate stories about how it is becoming a forgotten system, with huge volume declines, obliterated by the online replacement technologies. In... View More
With the Universal Postal Union (UPU) recently holding its 4th Extraordinary Congress the first week of October, the third such Congress in the last five years, assessing the overall worldwide... View More
The environment for direct mail today is a challenging one. Marketers are looking to optimize their spend in the direct mail channel, and improving ROI performance is top of mind. To do that... View More
The year is not yet over, but already it has brought significant changes in the postal and shipping industry, and 2024 promises more of the same. While many of the changes are well-known and u... View More
Looking to reduce the Postal Service’s use of air transportation, and make feasible slower service for First-Class Mail, Postmaster General Louis DeJoy has moved significant quantities of ma... View More
What is the most important thing we can do in our leadership and management roles? Perhaps it’s to create a culture where our team members can thrive and add maximum value to our key stakeho... View More
In the print and mail industry, continuous growth is essential for long-term success. Fortunately, print/mail service providers can execute many strategies to optimize the bottom line. •&n... View More
Organizational consultant and author Warren Bennis said, "The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there... View More
