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May 29 2024
In an unabashed example of creative reinterpretation, the Postal Service has reframed the ongoing changes to its processing and transportation networks as initiatives designed to reduce its ca
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March 21 2024
Despite the relentless hype from the Postal Service about the virtues of Postmaster General Louis DeJoy’s 10-Year Plan, it’s beginning to look like The Plan may not be performing as advert
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Dec. 18 2023
Looking to reduce the Postal Service’s use of air transportation, and make feasible slower service for First-Class Mail, Postmaster General Louis DeJoy has moved significant quantities of ma
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Oct. 16 2023
Anyone familiar with the Postmaster General’s 10-Year Plan knows that part of the strategy to balance the agency’s books includes not only price increases but cost reductions from improved
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Aug. 18 2023
In late April, the mainstream media gave Postmaster General Louis DeJoy another opportunity to promote his opinion of what’s wrong with the Postal Service and how his Plan would be its salva
May 24 2023
There are many human qualities that can be seen in two ways, depending on whether the observer believes them to be positive or negative. For example, someone who perseveres is praised by supp
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May 16 2023
As 2022 came to a close, Postmaster General Louis DeJoy was interviewed by Government Executive to get his opinions about progress in implementing his 10-year Plan. For DeJoy, 2023 is the “
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March 2 2023
When the comments of an organization’s top executive to its board of directors are published in a press release after they’ve met, it’s likely that such a statement is less intended...
Dec. 7 2022
It’s likely that most individuals, given the right to do so, not only could provide a self-evaluation but would do so in a way that emphasizes positive points and minimizes any that are le
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Oct. 10 2022
Ever since the issuance of Postmaster General Louis DeJoy’s 10-year plan, the commercial mailing community has been hoping to learn of his blueprint for making the Postal Service’s infrast
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Aug. 23 2022
Back in the 1980s, particularly during the Reagan administration, an often-heard phrase was “trickle-down economics.” This is another term for supply-side economic policies, which generall
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May 23 2022
Last September, without fanfare, the Postal Service began testing what was styled as a check-cashing service under which customers could purchase gift cards and pay for them with a business or
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May 4 2022
Apologies to Paul Simon for borrowing his song title, but it seems to fit our favorite federal agency. Just as Simon had moved from nostalgia into colder emotions, the Postal Service has evolv
March 28 2022
The next time you encounter a car ad, or one for an investment or dietary supplement, somewhere in the fine print will be a clarification that what’s shown may not be representative of a typ
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Feb. 28 2022
An annual February ritual is the use of a ground-dwelling rodent to forecast the chances for an end to winter weather. Looking ahead and hoping for an improvement – to the weather or any other condi
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Dec. 6 2021
Late in every year, it’s inevitable that people ask about the outlook for the following year. To answer any such forward-looking question, though, it’s always necessary to behind us and...
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June 13 2021
That the Postal Service is seeking higher rates – significantly higher rates – is no longer breaking news. Nonetheless, some of what lies behind
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May 28 2021
There was a commercial for Toyota that aired several years ago that had the tag line, “You asked for it, you got it.” In this case, given that the Postal Service finally issued its 10-year
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April 22 2021
Back in 2014, the Postal Service was developing something called Real Mail Notification as part of its continuing effort to keep hard-copy mail relevant in an increasingly electronic world. A
phone can
March 24 2021
Over the past few months, and especially over the recent holiday season, there were many occasions on which a postal customer – a representative of a commercial mailer, a mailer’s client

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