Articles

How Fleet Tracking Improves Mail Delivery Reliability And Accountability

By Robert Hall, Jr.

Mail delivery used to run on trust and handwritten logs. Drivers left in the morning, came back at night, and managers hoped everything went smoothly. That approach doesn't cut it any
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AI: Help, not Hype

By Mark Fallon

The rise of Artificial Intelligence (AI) to generate content has been in a lot of headlines. Writers are concerned that they may be replaced by AI-created material, and artists are worried tha
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A Timeline of Transformative Events for 2026

By Chris Lien

In 2025, we celebrated the 250th anniversary of mail delivery in the United States of America. Certainly, much has changed since the time of Ben Franklin. However, 2026 may be one of the most

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Postmaster General David Steiner’s Feb. 5, 2026, USPS Board of Governors Meeting Remarks

WASHINGTON — Below are the prepared remarks of Postmaster General and CEO David Steiner, delivered during the U.S. Postal Service Board of Governors open session on Feb. 5, 2026

Crawford Technologies Reports Record Revenues and Strategic Growth in 2025

January 28, 2026, TORONTO – Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces that its 2025 top-

U.S. Postal Service Opens Bid Solicitation Platform For Entry to Last-Mile Delivery Network

WASHINGTON — The U.S. Postal Service today launched its bidding website to accept proposals for entry to its valuable last-mile delivery network. More than 18,000 USPS destination delivery u

Our November/December Issue

This issue explores the importance of auditing your mail spend, the future of transactional documents, how to effectively raise money for your PCC, and much more.

Mail: The largest unaudited spend category.

Effective fundraising methods for your PCC.

What's the future of transactional documents?

A look at lost and stolen mail.