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The US Remains in the UPU, but Changes Are Ahead in 2020

The US will stay in the Universal Postal Union (UPU), a decision that likely caused mailers everywhere to breathe a sigh of relief at the avoidance of a major disruption in the USPS’ international m

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Our January/February Issue

This issue takes a look at the PRC's recent review of the PAEA, whether implementing QR codes and augmented reality could improve your response rates, the 2020 USPS promotions, and more.

In the wake of the PRC's review, are significant price increases and other changes on the horizon?

QR codes and augmented reality: The key to boosting response rates?

Is your returned mail a symptom of a problem or an opportunity to improve your processes?

The US remains in the Universal Postal Union, but changes still lie ahead in 2020.

Processing & Automation

1. Logistics Tools for the Twenty-First Century Mail Center

2. Online Postage Comes of Age for Businesses

3. Are You Sure You Need to Replace Your Mailing Equipment?

Inserting & Sorting

1. Reset Your View of Inserters to Total Cost of Ownership

2. Top 10 Items to Consider When Buying an Inserting System

3. If Mail Machines Could Talk…

Addressing

1. Undeliverable As Addressed Mail: Where Does It Come From, and How Do You Fix It?

2. Don't Let Your Message Get Lost in the Mail: How to Avoid Mistakes in Addressing

3. Undeliverable Mail Today: The Cost Is Up (Part One)

Document Design & Composition

1. I'm Not Dead Yet: Transactional Mail Is Still Alive and Kicking

2. How to Best Evaluate Different Production Techniques for Direct Mail

3. Avoiding the Top 10 Mistakes in Mail Piece Design

Receiving & Tracking

1. Automating Returned Mail with RPA

2. Inbound Unbound

3. Inbound Parcel Management Today: New Technologies Rise to Meet the Challenges

Customer Communications

1. How Much Do Paperless Documents Really Help CX?

2. It’s Time to Talk About Millennials and Direct Mail

3. Informed Delivery — Snail Mail Meets Immediacy and Online Accessibility

USPS Regulations & Updates

1. The USPS Will Destroy Your Mail

2. Archiving Postal Data

3. Postal Terms Glossary

Disaster Recovery & Security

1. Disaster Recovery Planning - Do It Now

2. You Better Watch Out: Mail Center Security

3. Education and Awareness: The Best Safety Precautions

Document Production & Printing

1. Improving Color Quality through Color Management

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Mistakes That Should Never Have Happened

Marketing & Data Analytics

1. Don’t Call It a Comeback: Direct Mail’s Influential Place in Marketing

2. Mail: Making the Most of Multi-Channel

3. Data Mining for Fun and Profit

International Delivery

1. International Addresses… Demystified

2. It's a Global Market: Address It

3. Addresses and Discrete Grid Systems

Output Management

1. Accountability throughout the Mailing Process

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Understanding Optimal Mail Piece Design and How It Affects Your Postage Budget

Quality Control

1. What's an Ideal Mail Center?

2. 10 Hidden Things That Could Be Affecting Your Productivity

3. Four Ways You Are Wasting Time, Money & Resources in Your Operation

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Kathleen J. Siviter

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