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How Amazon’s Delivery Network Could Disrupt the Package Industry — the Postal Service Included

In 2018, Amazon started offering franchises for their final-mile package delivery segment. For as little as a $10,000 investment (which could be free if you are a veteran), you could start an Amazon p

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United States Postal Service Announces Retirement of Postmaster General Megan J. Brennan

WASHINGTON — The United States Postal Service today announced that Megan J. Brennan, Postmaster General and Chief Executive Officer, is retiring effective Jan. 31, 2020. &nb

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GrayHair Launches Pallet Monitor - Leveraging Container Scan Data Across Logistics Suppliers and the USPS

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Our September/October Issue

This issue covers the importance of giving print a chance, whether or not Informed Delivery is ready for prime-time, how much damaged documents really cost your operation, and more.

Tactics of a winning Informed Delivery campaign

The state of the industry: Part one of our annual wage & operations survey results

Preventing By/For errors

How much do damaged documents really cost your operation?

Processing & Automation

1. Logistics Tools for the Twenty-First Century Mail Center

2. Online Postage Comes of Age for Businesses

3. Are You Sure You Need to Replace Your Mailing Equipment?

Inserting & Sorting

1. Reset Your View of Inserters to Total Cost of Ownership

2. Top 10 Items to Consider When Buying an Inserting System

3. If Mail Machines Could Talk…

Addressing

1. Undeliverable As Addressed Mail: Where Does It Come From, and How Do You Fix It?

2. Don't Let Your Message Get Lost in the Mail: How to Avoid Mistakes in Addressing

3. Undeliverable Mail Today: The Cost Is Up (Part One)

Document Design & Composition

1. I'm Not Dead Yet: Transactional Mail Is Still Alive and Kicking

2. How to Best Evaluate Different Production Techniques for Direct Mail

3. Avoiding the Top 10 Mistakes in Mail Piece Design

Receiving & Tracking

1. Automating Returned Mail with RPA

2. Inbound Unbound

3. Inbound Parcel Management Today: New Technologies Rise to Meet the Challenges

Customer Communications

1. How Much Do Paperless Documents Really Help CX?

2. It’s Time to Talk About Millennials and Direct Mail

3. Informed Delivery — Snail Mail Meets Immediacy and Online Accessibility

USPS Regulations & Updates

1. The USPS Will Destroy Your Mail

2. Archiving Postal Data

3. Postal Terms Glossary

Disaster Recovery & Security

1. Disaster Recovery Planning - Do It Now

2. You Better Watch Out: Mail Center Security

3. Education and Awareness: The Best Safety Precautions

Document Production & Printing

1. Improving Color Quality through Color Management

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Mistakes That Should Never Have Happened

Marketing & Data Analytics

1. Don’t Call It a Comeback: Direct Mail’s Influential Place in Marketing

2. Mail: Making the Most of Multi-Channel

3. Data Mining for Fun and Profit

International Delivery

1. International Addresses… Demystified

2. It's a Global Market: Address It

3. Addresses and Discrete Grid Systems

Output Management

1. Accountability throughout the Mailing Process

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Understanding Optimal Mail Piece Design and How It Affects Your Postage Budget

Quality Control

1. What's an Ideal Mail Center?

2. 10 Hidden Things That Could Be Affecting Your Productivity

3. Four Ways You Are Wasting Time, Money & Resources in Your Operation

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Vincent DeAngelis

Kathleen J. Siviter

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