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The Pandemic Brought You Customers, but What Now?

Some things in life create great impact – a wedding, a divorce, having kids… these are the kinds of events that change a person. Pandemics fall into this category, too, demonstrating how s

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Melissa Increases Sales and Support for China Business

Rancho Santa Margarita, CALIF – 28 September, 2021 – Melissa, a leading provider of global data quality and address management solutions, today announced its increased sales and support fo

Racami Announces Collaboration with TEC Mailing Solutions for US Postal Optimization

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Crawford Technologies Releases AccessibilityNow® Remediate

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Our September/October Issue

This issue takes a look at part one of our annual wage & operations survey, how the mailing industry can weather the inevitable storms, and more.

Price increases, changes to service standards, and more: What lies ahead for the mailing industry.

What makes a piece of mail engaging?

You got new customers during the pandemic: Here's how you keep them.

Our annual wage & operations survey results: Part one.

Processing & Automation

1. Automating the Rest of Your Operation

2. Returned Mail – Symptom or Opportunity?

3. Are You Sure You Need to Replace Your Mailing Equipment?

Inserting & Sorting

1. Is It Time for a New Inserter?

2. Top 10 Items to Consider When Buying an Inserting System

3. If Mail Machines Could Talk…

Addressing

1. Finding Gold in Your Data: Why a Data Hygiene Program Is Paramount

2. Addressing Best Practices: Ensuring Your Data Is Clean and UAA Mail Is Reduced

3. The Real Cost of Undelivered Mail

Document Design & Composition

1. I'm Not Dead Yet: Transactional Mail Is Still Alive and Kicking

2. How to Best Evaluate Different Production Techniques for Direct Mail

3. Avoiding the Top 10 Mistakes in Mail Piece Design

Receiving & Tracking

1. Automating Returned Mail with RPA

2. Inbound Unbound

3. Inbound Parcel Management Today: New Technologies Rise to Meet the Challenges

Customer Communications

1. How Much Do Paperless Documents Really Help CX?

2. It’s Time to Talk About Millennials and Direct Mail

3. Informed Delivery — Snail Mail Meets Immediacy and Online Accessibility

USPS Regulations & Updates

1. The USPS Will Destroy Your Mail

2. Archiving Postal Data

3. Postal Terms Glossary

Disaster Recovery & Security

1. Disaster Recovery Planning - Do It Now

2. You Better Watch Out: Mail Center Security

3. Education and Awareness: The Best Safety Precautions

Document Production & Printing

1. Improving Color Quality through Color Management

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Mistakes That Should Never Have Happened

Marketing & Data Analytics

1. Don’t Call It a Comeback: Direct Mail’s Influential Place in Marketing

2. Mail: Making the Most of Multi-Channel

3. Data Mining for Fun and Profit

International Delivery

1. International Addresses… Demystified

2. It's a Global Market: Address It

3. Addresses and Discrete Grid Systems

Output Management

1. Accountability throughout the Mailing Process

2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line

3. Understanding Optimal Mail Piece Design and How It Affects Your Postage Budget

Quality Control

1. What's an Ideal Mail Center?

2. 10 Hidden Things That Could Be Affecting Your Productivity

3. Four Ways You Are Wasting Time, Money & Resources in Your Operation

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Kathleen J. Siviter

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