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May 10 2021
These six print-to-mail software options can help you make your mail operation run much more smoothly. This special sponsored section from our Jan/Feb, 2021 issue showcases some of the available... View More
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May 3 2021
Like many around the globe, the print production and digital delivery industries continue to feel the winds of change in 2021. For those running printing environments — also called print sho... View More
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May 3 2021
I am going to start out with a blanket statement based on years of customer research: 99% of medium to large organizations have limited to no visibility to their mail spends across the enterpr... View More
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April 11 2021
Checklists work. That’s why pilots use checklists. That’s why doctors use checklists. That’s why successful people use checklists. Several years ago, I wrote an article for Mailing... View More
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April 5 2021
Of all the ways our industry has evolved, one of the more challenging changes is the prevalence of the request for proposal, or RFP. While providing pricing to clients has been around just ab... View More
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July 10 2020
Mistakes have always been part of the game when high volumes of paper are imaged, moved, folded, and inserted. Back in my days in the service bureau industry, we had unintelligent inserters an... View More
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April 9 2020
Your company updates all their addresses through Coding Accuracy Support System (CASS) and NCOALink software on a monthly basis. The presort operation applies Full-Service Intelligent Mail bar... View More
data lock
March 27 2020
Everyone dreads a data breach. We constantly hear about companies who have fallen victim to ransomware, phishing, and data theft. No one is immune, not even companies who print and mail docume... View More
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Feb. 19 2020
The mail center is at the tail end of a long process that starts with a communication strategy and ends with a pile of print to be finished and mailed. By the time mail center managers see the... View More
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Dec. 20 2019
The headline in USA Today blared, “2019 on track to be worst year ever for data breaches.” There were more than 3,800 breaches reported in the first half of the year, a 52% increase from... View More
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Sept. 10 2019
Over the last couple of years, analysts and vendors have written much about workflow systems. Software vendors refer to these solutions as dashboards or integration platforms. This is software... View More
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May 28 2019
When it comes to addressing, I have good news and bad news. The bad news is that for First-Class Mail, the average amount of Undeliverable-as-Addressed (UAA) mail is 3.7%. Even worse is the fa... View More
futuristic city
April 25 2019
Certified Mail, a service that provides a mailer with a receipt and verification that an item was delivered or that a delivery attempt was made, was launched by the Postal Service in 1955. Today... View More
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April 10 2019
It seems that every day, there’s a news story about hackers stealing customer information from a computer system. Most publicized cases involve large companies being hacked for credit card inf... View More
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Jan. 18 2019
Earlier this fall, the news was full of reports regarding disasters impacting thousands of people here in the United States. Hurricanes, tropical storms, and the many fires devouring acres of land in... View More
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Dec. 21 2018
You’ve heard that experience is the best teacher, but learning by doing can lead to a mail center that works adequately but is rife with inefficiencies and outdated processes and delivers a ba... View More
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Dec. 10 2018
Some of the most common causes of HIPAA violations are compliance problems associated with what the Office for Civil Rights (OCR) calls “willful neglect.” The OCR is a government entity... View More
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Dec. 4 2018
As documents become more personalized, containing variable text blocks, graphics, offers, and individual recipient data, the risk of creating documents with errors increases... View More
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Nov. 26 2018
This originally appeared in the September/October, 2018 issue of Mailing Systems Technology.As a mailer, you took the right steps to select a service provider for your documents. The request for... View More
compliance security
July 23 2018
When a company decides to outsource customer communications to a service provider, that doesn’t mean the work is done. The vendor must be monitored and managed to ensure that they’re meeting... View More

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