On December 31, 2024, the UPS/USPS Negotiated Service Agreement (NSA) officially expired, marking the end of a long, mostly silent period of negotiations. Unfortunately, these talks failed to... View More
The printing industry has undergone a significant transformation in recent years, with production inkjet technology emerging as the cornerstone of this modern printing revolution. Once associa... View More
In March of 2021, the USPS debuted its Delivering for America (DFA) plan; a bold initiative to transform the United States Postal Service into an integrated mail and package network that would... View More
Today's communication is often instant and online. Triggered mail stands alongside the digital world as a powerful and effective tool for engaging with customers in a personal and impactful w... View More
With the USPS July price increase now implemented, there is no better time to take a fresh look at the mailing and shipping side of your business. That includes perhaps “unlearning” some... View More
In today’s fast-paced political landscape, reaching voters in a personalized and impactful way is crucial. While a majority of the projected $17.1 billion in political advertising will be sp... View More
Editor’s Note: Merry Law is retiring, so this will be her final regular column for Mailing Systems Technology. We’d like to thank her for all of her contributions over the years, and we... View More
Postage rate hikes are here to stay, which means mailers need to explore every possible way to mitigate those rising costs. From January to July 2024, the rate for a single piece of first-clas... View More
Part two of our annual wage & operations survey is here! In this edition, we explore what readers' biggest challenge managing their mail center is, their biggest frustrations with the USPS... View More
Part one of our annual wage & operations survey focuses on staff sizes, wages, management challenges, and more. Check it out to see how your mail center compares! And if you'd like to see part tw... View More
Do you sometimes make mistakes? I do! Do your team members sometimes make mistakes? Of course they do, because as Al Franken wrote and we all know, “Mistakes are a part of being human.” In... View More
WASHINGTON — The United States Postal Service is primed and ready to deliver exceptional service during the 2024 holiday rush thanks in large part to the investments and strategies identifie... View More
The mailing industry is going through an era of disruption fueled by changes in technology and postal policy. We need to work together to address these issues and ensure the continued relevanc... View More
You might not realize it, but accurate postal addresses have lots more uses than just making sure your mail gets where it's supposed to. These addresses are key players in business life beyon... View More
As international mail documentation requirements have increased, international postal package volumes have declined. The USPS and the Global Postal Network — the designated postal operator o... View More
The print industry has long been a vital resource for mass communication and general business operations. With the rise of digital transformation and e-commerce, consumer preferences have shif... View More
I am going to start out with a blanket statement based on years of customer research: 99% of medium to large organizations have limited to no visibility into their mail spends across the enter... View More
Postmaster General Louis DeJoy often shows his pique toward anyone or anything that he perceives is interfering or resisting the full-speed implementation of his 10-Year Plan, including member... View More
In the eyes of the customers, mail service providers all look pretty much the same. To stand out from the crowd, these companies must find ways to differentiate themselves. One affordable way... View More
While attending the National Postal Forum 2024 in Indianapolis, I had the opportunity to meet many new people across the mailing industry. Over the course of the four-day conference, I was app... View More
