boot camp
May 26 2017
On May 30, 1984, I reported to basic training (“boot camp”) at Fort Dix, New Jersey. I still carry the lessons I learned during those nine weeks. I didn’t learn everything I needed to... View More
ripples
May 24 2017
Late 2016 marked the tenth year since the current set of laws governing the U.S. Postal Service were enacted. The Postal Accountability and Enhancement Act (PAEA) was passed into law in December... View More
mistakes
May 23 2017
Over the last 24 years, I have found that there are some core mistakes that drastically impact costs and efficiency. As mail volumes have decreased and more has been outsourced to professionals... View More
house puzzle
May 23 2017
Often when we work with international mailing addresses, we have such a near-focused approach to the topic that the addresses appear to be opaque and impossible to decode. As we spend more time... View More
trends photo
May 22 2017
Today, we share information in ways – and at speeds – that would have been inconceivable not long ago. Still, many mail centers haven’t changed in decades, especially when it comes to... View More
ThinkstockPhotos-160526689
May 19 2017
Baltimore will be the setting this May for one of the largest annual gatherings of industry professionals across the entire mail supply chain — the National Postal Forum (NPF). Held once a yea... View More
May 19 2017
For decades, the document outsourcing industry has sought an ever-elusive goal of profitably capturing the collective mass of small to very small mail volumes produced by businesses and individu... View More
May 19 2017
Improve the ROI of your direct mail by including a choicebased navigable video experience with the award-winning Pitney Bowes EngageOne® Video solution. You can greatly enhance customer engagem... View More
May 19 2017
Mailers, you deserve a pat on the back. In the latest Mailer Scorecard Performance Metrics report by the USPS®, mailing service providers have met or exceeded the thresholds in all categories... View More
GettyImages-507107470
May 18 2017
From the USPS PCC--This workshop will take a look at some of the common exception requests that come through the Pricing and Classification Service Center (PCSC) and how to ensure your mailpieces are... View More
ThinkstockPhotos-515315278
May 17 2017
Editor's Note: Even if you are a veteran of the mailing industry, you may still come across a term that causes you to scratch your head. And if you are new to the mailing industry, well, you may... View More
return to sender
May 15 2017
What is the value of a piece of mail? A large insurance company or healthcare provider that depends on mail campaigns for customer transactions and marketing initiatives might estimate the cost o... View More
ThinkstockPhotos-521007200
May 10 2017
We read about privacy breaches a lot. Stories about hackers are in the news every day now, thanks to intrusions affecting government institutions and high-profile politicians. Security violation... View More
ThinkstockPhotos-507140492
May 5 2017
Selling print and mail services used to be straightforward. Mostly, a salesperson had to convince a prospect the outsource provider could produce quality documents less expensively than the pros... View More
ThinkstockPhotos-491925526
May 3 2017
Digital advertising has been hogging the spotlight lately. Every year, it seems, a new platform or trend emerges, and marketers scramble to hop on the latest bandwagon: Google, Facebook, Instagram, vi
ThinkstockPhotos-610747426
May 2 2017
Fewer than 10 years ago, most mail centers were processing mail and packages by hand. However, an era of e-commerce and data-driven technology emerged, creating an exponential increase in purchase ord
ThinkstockPhotos-476158636
April 24 2017
Recently, I participated in an online discussion about the Request for Proposal (RFP) process. It was similar to the conversations I have with clients when we recommend using an RFP to select a... View More
2017
April 17 2017
The 2017 promotions being offered by the USPS are a great way to trim some fat from your postage budget... but the flip side is, it can be a lot of information to wade through and implement. Here is a
ThinkstockPhotos-494034543
April 14 2017
Mailing service providers work tirelessly to provide strategic mail induction opportunities to their customers. Proving delivery has been challenging in the past. In the era of the Intelligent Mail ba
ThinkstockPhotos-81989793
April 12 2017
For many mailers, envelopes are often little more than an afterthought. As long as they flow through the inserting equipment without jamming and the windows are in the right place, who cares? &... View More

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