Modern Service Standards Maps Service Standards maps and data files containing originating, destinating, and destination entry data files have been added to the Modern Service Standards page on RIBBS® at https://ribbs.usps.gov/index.cfm?page=modernservice. The maps reflect service standards for market dominant (Mailing Services) products that are effective as of July 1, 2012. A Service Standard represents the level of service that the USPS strives to provide to customers. These standards are one of the primary operational goals and provide benchmarks against which we measure service performance success.
IMb Services Update
PostalOne!® Outage - An Oracle® database upgrade for PostalOne! ® Production and the Test Environment for Mailers (TEM) will be completed during an extended maintenance window from 6 p.m. Saturday, August 4, 2012, through noon CDT Sunday, August 5, 2012. During this outage, PostalOne!, Mail.dat® and Mail.XML® will be unavailable, including FAST® and eDOC Web Services.
Reminder: PostalOne! Database Maintenance - Maintenance on PostalOne! servers is scheduled between 4 a.m. CDT and 8 a.m. CDT on Sunday, July 22, 2012. This will be done in a rolling fashion with no expected outage. Users may experience brief connectivity interruptions but should be able to immediately log back into the system.
Reminder: FAST Deployment - FAST Oracle 11 upgrade will be deployed to the Production environment effective Sunday, August 5, 2012. The FAST Online Application and Web Services messaging will not be available during the 2 a.m. to 8 a.m. CDT deployment window on Sunday, August 5, 2012. All FAST Web Services messages received during this time will be queued and processed after deployment is completed. For questions or requests for additional information, contact the FAST Help Desk (FAST@usps.gov or 1-877-569-6614).
IMb Services Update
PostalOne!® Outage - An Oracle® database upgrade for PostalOne! ® Production and the Test Environment for Mailers (TEM) will be completed during an extended maintenance window from 6 p.m. Saturday, August 4, 2012, through noon CDT Sunday, August 5, 2012. During this outage, PostalOne!, Mail.dat® and Mail.XML® will be unavailable, including FAST® and eDOC Web Services.
Reminder: PostalOne! Database Maintenance - Maintenance on PostalOne! servers is scheduled between 4 a.m. CDT and 8 a.m. CDT on Sunday, July 22, 2012. This will be done in a rolling fashion with no expected outage. Users may experience brief connectivity interruptions but should be able to immediately log back into the system.
Reminder: FAST Deployment - FAST Oracle 11 upgrade will be deployed to the Production environment effective Sunday, August 5, 2012. The FAST Online Application and Web Services messaging will not be available during the 2 a.m. to 8 a.m. CDT deployment window on Sunday, August 5, 2012. All FAST Web Services messages received during this time will be queued and processed after deployment is completed. For questions or requests for additional information, contact the FAST Help Desk (FAST@usps.gov or 1-877-569-6614).
