In the first quarter of 2007, DHL will add a new dimensional weight system for oversized Ground shipments. If the dimensional weight is greater than the actual weight, dimensional weight will apply to Ground shipments that are three cubic feet (5,184 cubic inches) or greater. Packages less than three cubic feet will be billed based on actual weight.
Other changes effective January 1, 2007 include a $0.10 increase in the surcharge for Residential Delivery and for both residential and commercial Delivery Area Service. The Remote Area Service fee will increase by $2.00. Additional details of the 2007 fee and rate changes will be available at www.dhl-usa.com as of December 15, 2006.
With a focus on bringing customer service back to shipping, DHL has continued investments in its US network and has achieved unparalleled levels of excellence in service and customer satisfaction in the past year.
DHL recently began operating a new state-of-the-art automated sort facility at the DHL Air Park in Wilmington, Ohio - the principal DHL air & ground hub in the United States. The project, part of a $160 million U.S. hub automation initiative by DHL, will enable more rapid processing of shipments, increase efficiency of letter- and parcel-processing operations, and enhance tracking capabilities across the U.S. network.
Similar auto sort system upgrades at the company's East Coast ground hub in Allentown, Pa. and its West Coast facility in Riverside, Calif. are set to follow the Wilmington hub's improvements early next year.
DHL's commitment to performance and customer service was shown recently through a third party independent study measuring the performance and delivery reliability of DHL against competitors in the United States. A white paper and executive summary of the study is currently available online at: www.dhl-usa.com/proof/2/index.asp.
About DHL
At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our customers.
DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, and contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide with over 285,000 employees dedicated to providing fast and reliable services that exceed customers' expectations.
Founded in San Francisco in 1969, DHL is a Deutsche Post World Net brand. For more information on DHL, please visit www.dhl-usa.com.