Important Sites, Links and Numbers for the Mailing Industry Mailing Systems Technology

Every once in a while it becomes necessary to stop, dig through emails, documents and/or stacks of paper on your desk to find a phone number, email address or website to use to get help or research something. The following will put a lot of the very important contact information easily within your reach.

USPS Information

For all the latest Intelligent Mail information, documents and guides, visit the USPSRIBBS website at: www.ribbs.usps.gov. Click the "Intelligent Mail Services" tab on the left side of the page.

In addition to the guides and specifications available on RIBBS, you can also get help from USPS Intelligent Mail service experts.

To find your local Business Mail Entry (BME) Manager, go to:
http://www.usps.com/ncsc/locators/find-bme.html

To find your local Mailpiece Design Analyst (MDA), go to:
http://pe.usps.com/mpdesign/mpdfr_mda_lookup.asp

To subscribe to the DMM Advisory: send an email, with "subscribe" in the subject line, to: dmmadvisory@usps.com

To help with encoding and decoding Intelligent Mail barcodes, the USPS offers an on-line Intelligent Mail barcode encoder and decoder. You can access these tools at: http://ribbs.usps.gov/onecodesolution/Default.aspx.

For more information on OneCode ACS, please contact the ACS Department at 877-640-0724 or via email at: acs@usps.gov

For more information on OneCode Confirm and the Confirm service in general, please call the Confirm Customer Help Desk at 800-238-3150, option 1 or visit: https://mailtracking.usps.com

To contact the PostalOne! Help Desk, call 1-800-522-9085

For questions about addressing and/or move update requirements, contact the National Customer Support Center at 1-800-238-3150.

Industry Information
For information on Mail.dat and Mail.XML, including how to get a User License Code, go to: www.idealliance.org

For information on the Mailers' Technical Advisory Committee (MTAC),
go to: http://ribbs.usps.gov/index.cfm?page=mtac

Window Book Contact Information
For all the latest on Window Book's products and services,
please visit: www.windowbook.com

To contact a Window Book Account Rep, call 1-800-524-0380,
or via email at: sales@windowbook.com

For Window Book Technical Support, call 617-395-4500,
or via email at: support@windowbook.com

To talk all things Postal, contact:
Monica Lundquist, Postal Affairs Manager: 617-395-4570 or mlundquist@windowbook.com

Wallace Vingelis, Director, Postal Industry Practice: 617-395-4569 or wvingelis@windowbook.com