Aug. 14 2008 02:53 PM


Manage PO Boxes Online or at the APC

On August 16, 2008, the Postal Service will offer customers the option to manage their Post Office Box with PO Boxes Online or at the Automated Postal Centers (APCs).

Customers may search for a new box by address or ZIP code, select the specific box size and payment terms, complete the online PO Box application (PS Form 1093) , and pay with a credit card online. If the specific box size is not available at a specific Post Office location, customers have the option to be added to the wait list or to search for a box at another location. In order to start using the new PO Box, customers must go to the Post Office with two pieces of valid ID to pick up keys (or combination) and obtain their box number.

For those customers who already have a PO Box, it is now even easier to pay PO Box fees. Just go online to and sign up to manage existing boxes online. Customers can make a one time payment with a credit card or sign up for automatic payments so they never miss a due date.

The Postal Service will also offer customers the option to manage or renew PO Boxes at Automated Postal Centers (APCs). Customers may renew their PO Box from any APC in the US. There are over 2400 APCs nationwide and many are available 24 hours a day, 7 days a week.

The benefits of managing PO Boxes online or at the APC include: quick, easy and convenient access from any computer with Internet access; e-mail reminders of payments and online status of mailbox availability; and acceptance of credit and debit cards for PO Box fees.

For more information please see the August 14 Postal Bulletin for the PO Box Field Information Kit. This kit provides details of these two exciting new options and includes standup talks, Frequently Asked Questions, employee resources, Domestic Mail Manual changes, and other helpful information for employees and customers.

The revenue generated by PO Box Online or renewals at the APCs is allocated to the office where the PO Box is located