Multichannel Merchant--How could the cash-strapped U.S. Postal Service save at least $4.5 billion a year? By moving from door-to-door delivery to curbside delivery, according to a USPS Office of Inspector General self-initiated audit to review modes of delivery. "The cost of doorstop delivery is a nice thing, but a costly and unessential one," says Gene Del Polito, the president of the Association for Postal Commerce. Centralized delivery (curbside or cluster box) is fast becoming the rule in new housing development areas, he says. "We may be at a time when we need to expand these options across the board and reserve doorstop delivery for those willing to pay for the added service or those for whom other options may be a real hardship" such as disabled people, Del Polito notes. Read more!
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