A review of the performance of universal postal service providers by the Oxford Strategic Consulting (OSC) firm has named USPS the best postal service within the world's top 20 largest economies for access to services, resource efficiency and public trust.
OSC conducts advanced research and helps private and government organizations achieve key strategic objectives. The review ranks USPS, Japan Post, Australia Post, Korea Post and Deutsche Post in its top five. USPS earned the premier ranking due to its high operating efficiency and public trust in its performance.
The ranking considered factors including the average number of citizens served by the postal system in a country, the number of letters and parcels delivered by each postal employee and data on service reliability and public trust measured over three years.
Professor William Scott-Jackson, director, OSC said, "If you could live anywhere in the world, and were sending a present to someone this Christmas, you'd want to be in the U.S., Japan or Australia."
The report found that USPS delivers nearly double the number of letters per employee as its closest competitor and more than five times more letters per employee than fifth-place Deutsche Post.
Despite increasing competition from digital communications, postal services retain a
key role in societies across the globe. The expansion of e-commerce means there's
an even greater need for fast, efficient and reliable postal services.
"People tend to think the Internet has made the postman redundant," said Scott-Jackson. "But postal services provide the backbone for e-commerce deliveries."
OSC conducts advanced research and helps private and government organizations achieve key strategic objectives. The review ranks USPS, Japan Post, Australia Post, Korea Post and Deutsche Post in its top five. USPS earned the premier ranking due to its high operating efficiency and public trust in its performance.
The ranking considered factors including the average number of citizens served by the postal system in a country, the number of letters and parcels delivered by each postal employee and data on service reliability and public trust measured over three years.
Professor William Scott-Jackson, director, OSC said, "If you could live anywhere in the world, and were sending a present to someone this Christmas, you'd want to be in the U.S., Japan or Australia."
The report found that USPS delivers nearly double the number of letters per employee as its closest competitor and more than five times more letters per employee than fifth-place Deutsche Post.
Despite increasing competition from digital communications, postal services retain a
key role in societies across the globe. The expansion of e-commerce means there's
an even greater need for fast, efficient and reliable postal services.
"People tend to think the Internet has made the postman redundant," said Scott-Jackson. "But postal services provide the backbone for e-commerce deliveries."
