Boy, what a year. I admit that at this time last year, I (rather naively) thought that the pandemic would be under control by now, given the promising news about vaccine development and the fact that Delta was still just the name of a popular airline, rather than a highly transmissible variant of the virus. So, I was hopeful that by the time we did this annual survey, the negative effects of the economy would be much less pronounced.

Unfortunately, this was not the case. COVID-19 continues to impact every aspect of our lives, and the mail center is no exception. We saw decreases in salaries in almost every category, while managers, supervisors, and staff had to take on additional responsibilities. Take a look at the responses to see how your experience compares. As always, thanks to everyone who took the time to complete the survey. We wouldn’t be able to do this without your input!