Billing World has reported that "The black hole of the United States Postal Service is not theoretical. Nor is the revenue lost over its event horizon due to the uncertainties and duplication created by the unknown variables of mail-delivery status. Kevin Conti, director of mailing solutions at Pitney Bowes Business Insight, delivered his own message Wednesday at the Billing & OSS World Conference & Expo about eliminating that black hole. And it was free of the uncertainty of messages delivered by the USPS. His message was unambiguous: Billers are wasting too much time, money and resources on redundant, inaccurate and unknown factors regarding the disposition of a piece of mail." Read the full article here.
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