GettyImages-923681250
June 22 2020
As I am writing this article, we are at the peak of the Covid-19 epidemic and most people have been working remotely for at least a month, without a current end in sight. My days are filled wi... View More
GettyImages-1127132245
May 12 2020
We often hear the term Mail.dat® in the mailing industry, but what exactly is it, and why is it important? Mail.dat is an industry standard database file set that consists of detailed presor... View More
GettyImages-868172186
May 11 2020
During my service bureau career, I was involved in the production of transactional documents like bills, notices, and statements. We inserted every document into a window envelope. We had a wa... View More
GettyImages-1140379193
April 15 2020
By nature, I'm a perfectionist. I'll work on an article or a document layout until I'm satisfied I can't make it any better. I've spent hours searching for just the right illustrations to... View More
GettyImages-1132089008
Dec. 26 2019
Enterprise output management systems (EOMS) are the backbone of print production and are critical for streamlining operations, improving print productivity, tracking communications at the piec... View More
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Sept. 10 2019
Over the last couple of years, analysts and vendors have written much about workflow systems. Software vendors refer to these solutions as dashboards or integration platforms. This is software... View More
colored clouds
Feb. 26 2019
The Mailer Scorecard has become an important tool for mail service providers (MSPs) to understand any quality issues the Postal Service is finding with the mail prepared for clients. As early us... View More
GettyImages-926810298
Dec. 21 2018
You’ve heard that experience is the best teacher, but learning by doing can lead to a mail center that works adequately but is rife with inefficiencies and outdated processes and delivers a ba... View More
GettyImages-613331898
Oct. 22 2018
This originally appeared in the September/October, 2018 issue of Mailing Systems Technology. Certain things in life, like wire clothes hangers and tangled holiday lights, are just so annoying tha... View More
QuestionMarks
Aug. 31 2018
Everyone has one claim to fame in life. Mine is that I am the (self-proclaimed) top expert on mailing systems in the United States. I have not been able to tell anyone about this until now because the
GettyImages-514505768
July 6 2018
As more mailers participate in the United States Postal Service (USPS) Seamless Acceptance program, the topic of undocumented mail pieces is worthy of review. For many mailers, any assessments for und
gears and intelligence
July 2 2018
The mailing industry is exciting, challenging, and rewarding to those who have chosen it as a career. It is interesting to learn about all the factors that enable a mail piece to travel from one locat
GettyImages-646798130
June 29 2018
Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive their behavior. W
GettyImages-516624048
June 27 2018
Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive behavior. Rob Han
ThinkstockPhotos-482233781
March 28 2018
You’ve heard it all before. Managing the mail center is about efficient employees, streamlined process workflows, top-notch customer service, quick turnaround times, superior communication, and a... View More
ThinkstockPhotos-519920204
Feb. 19 2018
Issues that can cause havoc in any mailing department are often rooted in poor planning at the start of a project. Issues stemming from incorrect paper thickness or piece size (height and length (i.e.,... View More
gears
Feb. 12 2018
Growing up in southern California in a small, middle-class home, my parents taught me at a young age that certain words were inappropriate. After an unexploded firecracker (one of several that I... View More
GettyImages-516189528
Feb. 9 2018
High-speed inkjet technology is transforming color printing and creating many opportunities for direct and transactional mail. Inkjet offers all the advantages of digital printing — personaliz... View More
2018
Dec. 14 2017
With the new year approaching, we are all anticipating a postage increase for January. With all the programs offered by the USPS, it can be daunting to know if you are capturing all the savings... View More
mistakes
July 5 2017
Over the last 24 years, I have found that there are some core mistakes that drastically impact costs and efficiency. As mail volumes have decreased and more has been outsourced to professionals... View More

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