In July 2013, enhancements were made to the PostalOne! system to allow mailers to submit requests for Value Added Refunds (VAR) through the PostalOne! system if the refund request totaled $50 or more. This enhancement allowed mailers to transmit their electronic mailing information containing the VAR information and the PostalOne! system would notify the acceptance employee of a pending VAR when the postage statement was processed. Several issues were identified with this VAR functionality. Until these issues can be resolved, the VAR functionality in the PostalOne! system will be disabled effective August 18, 2013. All VARs submitted electronically under this process must be finalized (including second level concurrence) by midnight, Saturday, August 17, 2013 since we are disabling the functionality on August 18. Mailers requesting VARs on or after August 18, 2013 will submit a hardcopy PS Form 3533, Application for Refund of Postage or Fees, at the time of mailing. Acceptance sites will validate the information on PS Form 3533 and submit the hardcopy for payment. With this change, mailers will no longer see VAR information on their dashboards.

    The minimum refund amount of $50.00 per mailing established for VARs effective July 28th remains in effect. To meet the minimum required for a VAR, each mailing refund request must be for at least $50.00 in postage. Mailers may not combine multiple mailings on a single Form 3533 to reach the $50.00 minimum threshold. This only affects the Value Added Refund (VAR) functionality. Non-Value Added Refund requests will continue to be processed using the new electronic version of PS Form 3533 in PostalOne!.
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