It goes without saying: A happy customer is a repeat customer. Nowhere is this more true than for high-growth Internet sales. But the hitch in the system is product returns. Returns are time-consuming and cumbersome for e-tailers and customers. But not anymore. An Electronic Merchandise Return option added by the U.S. Postal Service to its popular Merchandise Return Service lets customers download pre-addressed and pre-paid product return labels from your Web site. This service reduces handling and service call costs while enhancing customer satisfaction and loyalty.
Easy, Flexible, Convenient
Return labels offer flexibility and convenience to your business. It's a remarkably easy process for retailers.
Product returns have never been simpler for buyers and sellers. "No one can take a return out of a household better than we can," says Jim Cochrane, USPS Package Services Manager. "We touch every household, every day. We bring the returns counter to the customer's door."
USPS Web Tools & Application Program Interfaces
Want to bring the convenience and cost reductions of the Electronic Merchandise Return option to your Web site? You'll need a USPS-supplied Application Program Interface (API). Visit USPS Web Tools at http://http://usps.com/webtools/welcome.htm.
http://http://usps.com/send/waystosendmail/extraservices/merchandisereturnservice.htm.
USPS Market Development
