Chemistry Platform Powers Multi-Facility IWCO Print & Mail Operations and HIPAA-Compliant Workflow Automation
SAN DIEGO, CA – June 9, 2025 – Solimar Systems, Inc., a leading developer of customer communications and document workflow solutions, today announced that Mail-Gard, a division of IWCO, specializes in business continuity and disaster recovery solutions for critical communication operation, has successfully scaled its critical healthcare communications operations by 2-3 times using Solimar's Chemistry™ Platform. The implementation enables Mail-Gard to maintain its flawless 100% disaster recovery success rate while dramatically expanding its daily healthcare communications capabilities.
Since its inception in 1996, Mail-Gard has maintained an impressive 100% success rate in supporting declared disaster recovery events and has been the trusted partner for business continuity and disaster recovery services, including many Solimar Systems customers. Through its strategic partnership with a major healthcare provider and the implementation of Solimar's comprehensive workflow solutions, Mail-Gard has transformed its Warminster, Pennsylvania, facility into a high-volume healthcare disaster recovery print communications powerhouse.
"Mail-Gard's success demonstrates the transformative power of intelligent workflow automation in critical communications," said Mary Ann Rowan, Chief Experience Officer at Solimar Systems. "By leveraging our Chemistry Platform, they've achieved what many consider impossible – tripling capacity without proportionally increasing resources while maintaining perfect compliance standards. Their ability to seamlessly transfer production between facilities showcases how the right technology partnership can revolutionize operations in highly regulated industries."
The Solimar solution includes several key components:
- ReadyPDF®: Automatically optimizes PDF files from various sources, dramatically reducing changeover times
- Rubika®: Digitally retrofits data and documents, generating dynamic and optimal PDFs for production print and mail on various continuous feed presses, cut-sheet printers, and finishing devices
- SOLitrack™: Provides enterprise print management, comprehensive job tracking, alerts, and reporting for HIPAA compliance and real-time operational transparency
- Solimar® Print Director™ Enterprise (SPDE): Serves as a universal translator and workflow controller, normalizing diverse job formats and intelligently routing based on requirements
"Solimar Systems has provided not just software but a platform and support model that empowers us to meet the highest standards for reliability, compliance, and responsiveness," said Brian Murphy, Director of Operations at Mail-Gard. "They're an integral partner and key part of our strategic investments in IWCO’s Warminster and Chanhassen production facilities."
Key achievements from the implementation include:
- 2-3x capacity increase without expanding labor or facility footprint
- Seamless redundancy between the Warminster, PA, and Chanhassen, MN, facilities
- Enhanced workflow efficiency through automated file preparation and reduced manual intervention
- Comprehensive compliance support with detailed tracking and audit-ready reporting
The partnership enables Mail-Gard to deliver modern, resilient services that meet the increasingly complex needs of regulated industries, particularly the healthcare sector, while maintaining the reliability that has made them an industry leader in disaster recovery services.
About Mail-Gard
Mail-Gard, a division of IWCO, specializes in business continuity and disaster recovery solutions for critical communication operations. Since 1996, Mail-Gard has maintained a 100% success rate in supporting declared disaster recovery events. The company offers comprehensive print-to-mail recovery services that ensure vital customer communications, such as invoices, statements, and compliance documents, continue without interruption. For information and pricing on their disaster recovery and overflow print and mail services, please visit https://www.iwco.com/mail-gard or contact National Sales Direct, Paul DePaoli, at Paul.DePaoli@iwco.com.
About Solimar Systems
Solimar Systems is a leading workflow software provider for organizations worldwide, specializing in production print and digital communications. Incorporated in 1991, Solimar has a strong foundation in enterprise print management, PDF security, and industrial optimization, JDF job ticketing, piece level tracking, and visibility dashboards, enabling factory efficiencies.
The Solimar Chemistry platform caters to various industries, including print service providers, in-plant factories, transactional and direct mail printers, commercial and industrial printers, and emerging sectors like labels, textiles, and wide format.
Solimar solutions seamlessly integrate across software and hardware environments, enabling time and cost savings for global customers. Solimar's expertise spans legacy and modern data streams, including AFP, IPDS, VIPP®, Xerox DJDE/Metacode, PCL, TIFF, PostScript®, and PDF. Users of Solimar's Chemistry platform include organizations that employ cut-sheet and continuous feed printers from many manufacturers. For more information about Solimar Systems and its workflow solutions, visit www.solimarsystems.com.
