The COVID-19 pandemic is all but certain to have a severe, negative financial impact on the U.S. Postal Service (USPS), significantly accelerating when it will face a liquidity crisis and be u... View More
PHILADELPHIA & DANBURY, Conn.--(BUSINESS WIRE)--GrayHair Software, the trusted partner and provider of mail tracking and address hygiene services to the largest mailers and mail service pr... View More
Lost postage is a serious and pervasive issue for many companies, and yet, most have no idea they are losing millions of dollars because of it. Mailers need to know why this happen... View More
Mail has a reputation issue, and part of it is generational. Although mail is effective and accepted among all groups, the relationship between people and their mail varies among the generations. Prin
Every piece of mail has a purpose — the mailer may want to sell something or promote a sales event, ask for a donation, promote a new product, announce an event, send a message to a friend... View More
Do you desire to be more effective in all of your roles in life, including your leadership roles? I do, and I assume you do, too. All of the foremost experts on leadership define the essence of leader
Crystal balls are amazing — they help us peer into the future to give us a view into what may come. In reality, though, most of today’s perceived crystal ball operators are not magicians... View More
The Postal Regulatory Commission (PRC) on December 5, 2019, issued its long-awaited next step on its statutorily mandated “10-year” review of the Postal Service’s rate system. A Look... View More
February 25, 2020, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces it has acquired Compo... View More
February 20, 2020 (Philadelphia) – GrayHair Software, the trusted partner and provider of mail tracking and address hygiene services to the largest enterprise mailers and mail... View More
The United States Postal Service (USPS) has announced the incentive/promotion programs for 2020. These promotion programs began in 2011 with the first QR barcode incentive and have continued w... View More
The mail center is at the tail end of a long process that starts with a communication strategy and ends with a pile of print to be finished and mailed. By the time mail center managers see the... View More
When it comes to successful customer communication, your two biggest assets as a mailer are your customers’ data and fast delivery. After all, if your mail piece can’t reach, or is slow to... View More
Direct mail works. It’s always worked. The latest Data & Marketing Association (DMA) report mentions up to a nine percent response rate depending on to whom you are mailing. Di... View More
Consumer identity data, that information you use to segment offers, personalize communications, track marketing effectiveness, and boost conversions, is probably in a sad state. Consumer data... View More
WASHINGTON - The U.S. Postal Service reported total revenue of $19.4 billion for the first quarter of fiscal 2020 (October 1, 2019 - December 31, 2019), a decrease of $363 million, o... View More
Fairfield, NJ – February 11, 2020 The document solutions industry is one which is constantly innovating and evolving, bringing with it both challenges and opportunities. At Kyocera Documen... View More
BIRMINGHAM, Ala. – Feb. 11, 2020 – Imaging Business Machines, LLC (ibml), the leading global provider of intelligent information capture solutions, unveiled its next generation of ultra-high-volum
LONG BEACH, Calif. – Feb. 11, 2020 – Epson America, a leading provider of digital imaging solutions, today expanded its lineup of commercial document scanners with the powerful and flexibl
Sometime this month take a stroll through the back of your mail center. Somewhere stashed out of sight you might notice stacks of mail trays filled with returned mail. It’s a condition I obs... View More
