September 22, 2020, Colleyville, TX—Madison Advisors—Madison Advisors President, Kemal Carr, and Vice President of Research and Practice Lead, Keith Woedy, will share their analysis of the current dynamics of the customer communications market at the BlueCrest #Insights Forum. This virtual event, being held on Thursday, September 24 at 1:00 p.m. ET, will offer actionable insights into this dynamic market to help businesses look for new opportunities and revenue streams.

The session, “Physical and digital communications - better together,” will cover transactional and marketing communications, as well as relevant omnichannel client contact strategies embracing the whole client experience. Additionally, this session will share the latest market research and information driving current trends in the CCM marketplace.

Under Carr’s direction, Madison Advisors has established a market niche as an independent analyst and market research firm that addresses the needs of the electronic and print customer communications Management (CCM) marketplace. Bringing more than 30 years of experience to Madison Advisors, Woedy is known for delivering industry-leading results in the content management, business process improvement and information technology services market space.

About Madison Advisors

Madison Advisors specializes in offering Fortune 1000 companies context-specific guidance for a range of content delivery strategies, particularly those addressing enterprise output technologies and print and electronic customer communications. Madison Advisors’ analysts and consulting professionals are dedicated to technology and market research that is delivered through short-term project engagements as well as articles, publications and presentations. In addition, the company’s hands-on experience developed through assisting its clients with deploying selected solutions adds a practical dimension to their approach not typically found with consulting generalists or other analyst firms.