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Jan. 5 2022
On October 1, 2021, the USPS announced that First-Class Mail would slow from one-to-three-day delivery to one-to-five-day delivery. While it stated that this change would not impact 61% of mail, this... View More
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Jan. 4 2022
WASHINGTON, DC — The United States Postal Service reported new service delivery performance metrics showing ongoing strong service for First-Class Mail and Marketing Mail, with a slight decline for
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Dec. 22 2021
In March of 2020, I prepared an article for this publication, and it focused on educating organizational leadership on the value of mail. Given the current events impacting our industry (COVID... View More
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Dec. 20 2021
Despite previous cries of millennials being industry killers, haphazardly and indiscriminately giving the proverbial axe to anything from beer to fabric softener to chain restaurants, they may... View More
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Dec. 16 2021
Like many business operations today, the United States Postal Service is adjusting its operations and relying on mailers to embrace automation to improve efficiencies and receive better service. Towar
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Dec. 10 2021
I love leadership because when done well, it can truly make the world a better place. As I write this, I am in the midst of teaching a university course on leadership. The primary book we are using is
Dec. 9 2021
December 7, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of DTE 5.1... View More
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Dec. 8 2021
When was the last time your organization did a customer communication audit? If it's been a few years, or if you've never looked at all your customer communications as a whole, now would be... View More
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Dec. 6 2021
Late in every year, it’s inevitable that people ask about the outlook for the following year. To answer any such forward-looking question, though, it’s always necessary to behind us and... View More
Dec. 2 2021
WASHINGTON, DC — As the busiest mailing and shipping season begins, the United States Postal Service reported new service delivery performance metrics showing strong service... View More
Dec. 2 2021
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the launch of the iX-Series Mailing... View More
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Dec. 1 2021
The search to find the right mail service provider (aka lettershops) for your company’s needs might at first seem challenging and a bit elusive. The label mail service provider (MSP) encompa... View More
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Nov. 29 2021
Boy, what a year. I admit that at this time last year, I (rather naively) thought that the pandemic would be under control by now, given the promising news about vaccine development and the fact that... View More
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Nov. 23 2021
WASHINGTON, DC — The U.S. Postal Service filed notice with the Postal Regulatory Commission (PRC) today of price changes for Shipping Services to take effect Jan. 9, 2022. The propose... View More
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Nov. 18 2021
Some things in life create great impact – a wedding, a divorce, having kids… these are the kinds of events that change a person. Pandemics fall into this category, too, demonstrating how... View More
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Nov. 15 2021
WASHINGTON - The U.S. Postal Service today announced its financial results for the 2021 fiscal year ended September 30, reporting an adjusted loss of $6.9 billion for 2021, compared to an adjusted los
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Nov. 12 2021
What do you sell? If you said 'mailing services', you've got lots of company. Try typing 'mailing services near me' into Google and you’ll see how many web pages are vying for attention... View More
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Nov. 10 2021
Woodstock, GA – The mailing and printing industry lost an icon of innovation and technology on October 29, 2021. Harry V. Kirk, founder and CEO of Kirk-Rudy, Inc., died at age 93. Born in C... View More
Nov. 9 2021
November 9, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is a Diamond Sponsor of XPLOR21... View More
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Nov. 9 2021
There are many ways to reduce the costs associated with how expedited documents and parcels are shipped, and they are not necessarily the traditional ways that have defined the industry. The... View More

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