Improves utilization of surface transportation while reducing air network usage, which is more costly and continues to face reliability issuesContributes to costs savings efforts and improves re... View More
The customer experience, or CX, is one of the hottest topics in business, especially among marketing practitioners. Behavior and demographic data define who the customer is and how they have interacte
Mail center professionals, who already operate in a challenging business environment, are increasingly faced with the task of responding to the popular, but scientifically flawed, narrative th... View More
As a business, you want to maximize your marketing potential every time you use direct mail. The only way to accomplish that, besides coming up with killer copy or a premium that knocks people... View More
On the surface, postal addresses seem they are just a means of getting mail from one place to another. If you're in the mailing business, you may think about addresses in only these terms. Bu... View More
WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the fiscal second quarter dating from Jan. 1 through Mar. 25. Weekly service performance score... View More
Washington, DC – The Postal Regulatory Commission (Commission) is pleased to announce that it has been awarded funding and support through the Technology Modernization Fund (TMF) to invest i... View More
In our January/Februrary issue, we put together an easy-to-read fact sheet regarding the 2022 USPS promotions. If you haven't yet, be sure to check it out; there is plenty of time to participate in s
In our January/February, 2022 issue, we took a look at 4 companies who can help you with your Vote by Mail needs. Check out their profiles below, and be sure to reach out to them if you have any questions.... View More
It’s been some time since the USPS on March 23, 2021 first published its 10-year strategic plan, “Delivering for America,” which has become known by its acronym “DFA.”... View More
Pritha Mehra holds the Award for Excellence, flanked by Shoshana Grove (left) and Anita Pursley (right), co-chairs of WILDS. On December 16, 2021, during the Women in Logistics and Delive... View More
The next time you encounter a car ad, or one for an investment or dietary supplement, somewhere in the fine print will be a clarification that what’s shown may not be representative of a typ... View More
The constancy of change in the print industry has been true since Guttenberg, and Ben Franklin would be amazed at how mail is prepared, processed, and delivered today. The most successful orga... View More
With inflation, not to mention our reliance on document and parcel delivery, at its peak, this January, the carriers all raised rates to their highest levels. While we expect increases, this y... View More
Thanks in large part to the ongoing effects of the stubbornly persistent COVID-19 pandemic, modern businesses have changed more in the past 24 months than they had in the prior 18 years. Providers of... View More
Lenexa, Kansas - W+D, the leading manufacturer of envelope converting and vote-by-mail ballot inserting technology and Fort Orange Press Albany, NY, one of the nation’s leading full-servi... View More
Outsourcing outbound mail operations has been a topic of discussion for decades at companies that produce their own mail. The popularity of outsourcing swings one way or the other, but never i... View More
Have you ever tried to put together a puzzle without a picture of the completed puzzle? It is necessary to get the right pieces in the right places. In most cases, people will give up trying t... View More
The USPS Move Update Standard has been in place for over a decade. In order to obtain Full-Service discounts for their clients and receive the Seamless Acceptance incentive, mail service provi... View More
As I write this, our country is in the midst of a record pace of people leaving their jobs, a phenomenon dubbed “The Great Resignation.” To be employers of choice, we need to actively prov
