Document operations centers originally installed Automated Document Factories (ADFs) to streamline paper document production and improve quality. The concept has evolved with the times to add mu... View More

Think you've squeezed every penny of cost savings out of your document operations workflow? You're probably wrong. I've been visiting document centers for decades and have yet to encounter on... View More

For decades, the document outsourcing industry has sought an ever-elusive goal of profitably capturing the collective mass of small to very small mail volumes produced by businesses and individu... View More

For print operations considering switching to high-speed inkjet printing, expanding an existing fleet, or moving from black-and-white to color, digital color management provides the tools to sat... View More

The Emerging and Advanced Technology Promotion encourages mailers to integrate direct mail with advances in mobile technology, allowing recipients to engage in innovative digital experiences triggered... View More

In my opinion, customer experience is the number one area where print and mail operations need to focus in 2017. If you help your clients deliver an improved customer experience, you will almost... View More

MALVERN, PA, February 15, 2017 – Ricoh USA, Inc. today announced the RICOH Pro VC40000, its next generation continuous feed inkjet platform, designed to empower transactional and direct mail c... View More

It’s easy to forget how much a damaged piece of mail can cost a business producing transactional mail. Time, resources and trust are all affected every time a pair of hands touches a sin... View More

The reasons for unsatisfactory throughput numbers are as varied as the document operations experiencing them. Every shop is different and so are the remedies, but they aren’t always easy to... View More

CINCINNATI, OH (1/13/2017) – With virtually every industry moving further into the digital landscape, printing technology continues to innovate and reinvent itself with a forward-looking focus... View More

Determining whether to shut down your internal print and mail operation and outsource to a print service provider, as opposed to keeping it in-house and potentially making a capital investment i... View More

I remember the countless choices offered during the last several decades. As I sit in my writer’s garret pondering the changes, I realize, in the end, one always wins out. Is it the best in quality

Most of what is written about inkjet printing is focused on what happens at the print step. As companies evaluate their options for migrating from toner or offset environments, they may be think... View More

Envelopes play a huge part in delivering our important messages. Think about the Academy Awards: “The envelope, please.” When you received that all important college letter of acceptance.... View More

Over the past few decades, I have watched (and, in some cases, created) an ADF (Automated Document Factory) implementation. In many cases, I have also seen the implementation of an RDF (Reporting Docu

Valmeyer, IL, July 15th, 2016 – MAR Graphics has just completed the addition of a Pitney Bowes FlowMaster RS Flex inserting system. MAR Graphics utilizes the inserting system to produ... View More

MELVILLE, N.Y., July 7, 2016 –- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the Canon PRISMAsync Color Print Server for imagePRESS color digital presses has rece... View More

A funny thing about all the articles and studies written about improving the customer experience (CX): almost none of them even mention documents as a contributing factor. That’s probably a mi... View More

I won’t repeat what has been written many times and is at the core of many inkjet vendors’ whitepapers, exalting the benefits of transitioning to inkjet equipment. Instead, I will discuss... View More

Inkjet products and solutions have advanced extensively over the past few years due to the evolving needs of world class companies and customers. Inkjet continues to rise in popularity as compan... View More