Undeliverable-as-Addressed (UAA) mail is an ongoing issue for those in the mailing industry. In FY2017 alone, the UAA mail volume reported by the United States Postal Service (USPS) was 6.1 billion pieces... View More
I recall discussing customer data quality with a print/mail service provider sales rep. "It's not our problem," he explained. "We print what they send. If the data is bad, that's their problem."... View More
Envelopes have been a part of our society for longer than you may think. Some historians believe the first envelopes were invented in China around 3500 BC, as a way to keep royal secrets safe from pry
When you sort the pieces that arrived in your mailbox today, take a good look at the return addresses. Some of the mail you received wasn’t printed by the company whose name appears in the upper... View More
Chanhassen, Minn. (April 27, 2018) — IWCO Direct, a leading provider of data-driven direct marketing solutions, announced that CEO Jim Andersen was honored as the Graphic Arts Industry Leader of... View More
PLANO, Texas-- A new survey released today by FedEx Office, a leading provider of convenient, state-of-the-art printing, packing and shipping services and a subsidiary of FedEx Corp. (NYSE: FDX)... View More
Most organizations view the effort to produce and distribute transactional documents as a necessary cost of doing business. Money spent on paper, printers, inserting equipment, postage, and production
The end of 2017 marked an important milestone for both the Postal Service and the mailing industry with the migration of all mail tracking from the legacy tracking system to the new Informed Visibilit
Leadership experts like John Maxwell emphasize that the success of organizations and teams is heavily dependent on the quality of leadership. Research in recent years is demonstrating the most effecti
MOBILE, AL – Pantone LLC today issued its full certification of Xante's new En/Press Digital Multimedia Press. “This certification, paired with Xante's patented RightON® Spot Color controls,... View More
Operating in multiple locations, either in different states, offices, or parts of a campus, can create challenges when it comes to managing an organization’s shipping and mailing processes. Beyond... View More
While the mailing industry has weathered, and sometimes embraced, many direct communication innovations over the years, direct mail is still the most influential marketing tactic, boasting significant
EnvyPak, America's #1 Clear Envelope Manufacturer, announces an innovative, patent pending, clear plastic envelope format that can reduce postage for marketers by as much as 57%. EnvyPak recently rec... View More
Stephen Covey always advised to "begin with the end in mind." As I look at the way many organizations approach customer communications, they seem to have lost track of true business goals. They base... View More
You’ve heard it all before. Managing the mail center is about efficient employees, streamlined process workflows, top-notch customer service, quick turnaround times, superior communication, and a... View More
ATLANTA, Ga, March 22, 2018—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, further strengthened its privacy... View More
As savvy marketers know, direct mail is an important part of multichannel campaigns. It is the channel that consumers prefer and trust for receiving information about new products and services... View More
Undeliverable-as-Addressed (UAA) mail costs the United States Postal Service (USPS) approximately $1.2 billion dollars each year to handle and process, and this cost is passed along to consumers and m
WASHINGTON — The United States Postal Service is being honored as the top government agency for Multicultural Business Opportunities by Omnikal, the largest business organization promoting inclusive
Experts predict that by 2020, customer experience will outweigh price and product as the key differentiator among competitors. Print and mail service providers can prepare for this transition by chang
