In late April, the mainstream media gave Postmaster General Louis DeJoy another opportunity to promote his opinion of what’s wrong with the Postal Service and how his Plan would be its salva... View More
At the time this article was written, the USPS and mailing industry were preparing for the upcoming National Postal Forum (NPF) in May (which is where you may be first reading this article!)... View More
There are many human qualities that can be seen in two ways, depending on whether the observer believes them to be positive or negative. For example, someone who perseveres is praised by supp... View More
As 2022 came to a close, Postmaster General Louis DeJoy was interviewed by Government Executive to get his opinions about progress in implementing his 10-year Plan. For DeJoy, 2023 is the “... View More
In early February, Women in Logistics and Delivery Services (WILDS) presented the second annual Megan J. Brennan Award for Excellence to Tammy Whitcomb Hull, Inspector General, United States P... View More
The Postal Service reporting tool known as the Mailer Scorecard enables eDoc submitters, mail preparers, and mail owners to monitor their mail quality across multiple USPS programs, including... View More
The Postal Service Reform Act of 2022 (PSRA) was signed into law about one year ago, on April 6, 2022. Many people associate the legislation purely with the elimination of the requirement for... View More
"A rose by any other name would smell as sweet.” William Shakespeare's words from his iconic play Romeo and Juliet could sum up the proposed name change for the USPS’s Ground Services, i
Let's start with the basics. USPS CASS (Coding Accuracy Support System) certified software has the primary purpose of standardizing the addresses to USPS standards and determining the current... View More
Mailers rely heavily on the US Postal Service’s NCOALink dataset – nearly 160 million permanent change-of-address records including individuals, families, and businesses that have updated their... View More
The Mailer Scorecard is important for both mail owners and mail service providers (MSPs). Are you downloading your Mailer Scorecard daily (or at least weekly)? If not, you’re missing an oppo... View More
Those of us in the direct mail business know that mail is an important marketing channel that gains the attention of customers and prospects while pairing synergistically with other marketing... View More
When the comments of an organization’s top executive to its board of directors are published in a press release after they’ve met, it’s likely that such a statement is less intended... View More
With all the data being generated today as new and updated technology systems are implemented, the United States Postal Service could be on the cutting edge when it comes to visibility into it... View More
Precision in mail delivery is becoming more important to retailers, event promoters, and others who depend on direct mail to inform and motivate their audiences. As more organizations leverage... View More
Ever since the issuance of Postmaster General Louis DeJoy’s 10-year plan, the commercial mailing community has been hoping to learn of his blueprint for making the Postal Service’s infrast
Undeliverable As Addressed (UAA) mail continues to be measured in the billions of pieces each year, despite the advancement and broad availability of address quality solutions. According to th... View More
Cycle O has periodically popped up in postal headlines over the last year or two. Announcements of the next update and then word of postponements have come and gone. But while all indications... View More
Last September, without fanfare, the Postal Service began testing what was styled as a check-cashing service under which customers could purchase gift cards and pay for them with a business or... View More
It’s been some time since the USPS on March 23, 2021 first published its 10-year strategic plan, “Delivering for America,” which has become known by its acronym “DFA.”... View More