It’s been some time since the USPS on March 23, 2021 first published its 10-year strategic plan, “Delivering for America,” which has become known by its acronym “DFA.”... View More
Industry expert Jeff Peoples, founder, CEO, and president of Window Book, recently sat down with Steve Lopez, Chief Operating Officer for Window Book, to discuss the current state of postal re... View More
Late in every year, it’s inevitable that people ask about the outlook for the following year. To answer any such forward-looking question, though, it’s always necessary to behind us and... View More
WASHINGTON - The U.S. Postal Service today announced its financial results for the 2021 fiscal year ended September 30, reporting an adjusted loss of $6.9 billion for 2021, compared to an adjusted los
I’ve worked in the mailing industry for four decades now (hard to believe, and yes, I started as a baby!). During that time, I’ve seen our industry go through many changes — many Postmas
More changes in international mail are coming as I write this in early June, continuing what mailers experienced earlier this year and in 2020. The COVID pandemic was—is—responsible for... View More
Every time I think USPS mail is mundane, something comes up. How can a thing so simple be so complex? It’s just mail. Paper stuffed in an envelope, right? But boy oh boy, it is a complicated... View More
That the Postal Service is seeking higher rates – significantly higher rates – is no longer breaking news. Nonetheless, some of what lies behind... View More
There was a commercial for Toyota that aired several years ago that had the tag line, “You asked for it, you got it.” In this case, given that the Postal Service finally issued its 10-year
Over the past few months, and especially over the recent holiday season, there were many occasions on which a postal customer – a representative of a commercial mailer, a mailer’s client
For the Postal Service, it was one that will not be remembered fondly. The pandemic impacted USPS employees, severely suppressed the mailing activity of many businesses, and drove an unforesee... View More
Despite being deemed an “essential business,” USPS mail volume was hit hard early in 2020 due to the COVID-19 pandemic. In early February 2020, the United States began to hear about a new
Delays in mail delivery and no visibility into the status of those mail pieces caused an increased number of customer inquiries and complaints in the months before and even now after the holid... View More
With all the press right now on Vote by Mail and the upcoming presidential election, it would be impossible for folks not to be aware that election mail can bring both challenge and opportunit... View More
2020 is a big year for the American public. The mail stream is about to get a significant boost as candidates send printed materials out to targeted vot-ers, hoping to capture their votes by the power
On Friday, August 14, the U.S. Postal Service announced temporary price increases, effective October 18, 2020 through December 27, 2020. Increases are quite significant and are as follows: &n... View More
In today’s political climate, all of us see a constant flow of news that, depending on the outlet, is colored by the opinions of the presenter. While people can argue over “fake news,”... View More
One of the challenges of participating in the Seamless Acceptance program is dealing with undocumented mail piece errors. The assessments for these errors can be quite expensive. Unlik... View More
As a vitally important tool in national and international social-economic ecosystems during regular years, the postal service is more important than ever in a major public crisis like the one we face... View More
If you are one of the mailers still using the Centralized Account Processing System (CAPS), you need to switch over to the new Enterprise Payment System (EPS) soon as the USPS has started clos... View More
