For the past 20 years, I have been creating comparison charts that go over the changes in rates in order to show our clients how it will affect budgets. It’s important to understand that whe... View More
In part two of our annual survey, we explore our readers' views of the USPS and its service performance, how they envision the future of mail, and more... View More
A successful operation is built around people, process, and technology. In print and mail operations, the equipment used to process inbound and outbound documents is becoming faster, more accu... View More
On August 13, the United States Postal Service (USPS) filed a notice with the Postal Regulatory Commission (PRC) of its intent to test-market a new product called Plus One. This is an experime... View More
What is the single biggest factor in the long-term success of an organization or team? Although there are many factors that are important to a team’s success, there is one that rises to the top.... View More
Mailing technology constantly evolves as new features and functions are introduced to the equipment used to scan, process, insert, meter, and lodge mail pieces as they enter the mail stream. I... View More
Enterprise output management systems (EOMS) are the backbone of print production and are critical for streamlining operations, improving print productivity, tracking communications at the piec... View More
Recently, we were asked how long it is necessary to retain data. This, of course, begged the question, what data? The answer in all cases is: all the files that would be needed to recreate all... View More
The headline in USA Today blared, “2019 on track to be worst year ever for data breaches.” There were more than 3,800 breaches reported in the first half of the year, a 52% increase from... View More
While not labeled as the “Greatest Generation,” Millennials are certainly a demographic group that is top of mind for any astute direct marketer. But what do we know about this demographic
For decades, 2020 has been a time marker used for futuristic changes, the rise of technology, human advancement, and more. In 1997, Wired magazine picked 2020 as the year when “humans arrive... View More
Informed Delivery, the United States Postal Service program that sends consumers images of their mail before they receive it, presents some great opportunities for mailers. Informed Delivery i... View More
As organizations devote more resources to developing electronic messaging, I’ve been thinking about what would happen if print wasn’t part of the customer communications landscape. Some... View More
In separate orders, the Postal Regulatory Commission has approved price changes for 2020 for USPS competitive products and most market-dominant products, but rejected the Postal Service’s pr... View More
As mailers head into 2020, a key resolution on their list may be to streamline their mailing and shipping operations, and the United States Postal Service introduced a new offering earlier thi... View More
WASHINGTON — It’s the last week of November and the holidays are staring you in the face. And although there is one less week to prepare for them than last year, there’s no need to panic... View More
In mid-September, Neopost, a leader in business solutions for meaningful customer connections through digital and physical channels, announced that it was changing its corporate business name... View More
After its introduction close to three decades ago, the quick adoption of email led many to believe the predicted obsolescence of printed communications was inevitable. As time went on, consume... View More
One of the critical data elements in electronically submitted mailings to PostalOne! is the identification of the various entities involved in the mailing job, specifically the mail owner, the mail pr
It is no surprise to anyone that the mail mix coming into organizations is changing. This means new best practices are being put in to place to better handle the increase (which, by the way, i... View More