In today’s political climate, all of us see a constant flow of news that, depending on the outlet, is colored by the opinions of the presenter. While people can argue over “fake news,”... View More
One of the challenges of participating in the Seamless Acceptance program is dealing with undocumented mail piece errors. The assessments for these errors can be quite expensive. Unlik... View More
Benjamin Franklin famously wrote, “An ounce of prevention is worth a pound of cure.” He wrote those words in the specific context of fire safety, contributing to the establishment of the... View More
As a vitally important tool in national and international social-economic ecosystems during regular years, the postal service is more important than ever in a major public crisis like the one we face... View More
If you were in the mailing business before 1936, letters sent out in envelopes were stuffed by hand. Albert Williams of the Inserting and Mailing Machine Company in Tatamy, PA changed that wit... View More
Plenty of original equipment manufacturers (OEMs) like to talk about the many capabilities of their hardware solutions. While it’s true that some print technologies are quite flexibl... View More
Direct mail is often referred to as the most measurable marketing medium. This is both a blessing and a curse. A blessing in that it IS measurable, making return on investment (ROI) for direct... View More
When was the last time your mail center employees got recognized for their efforts that enable cash flow, support customer retention, or attract new customers to the business? This group of de... View More
Regulatory compliance is, at worst, a scary thing and, at best, a huge cost of doing business. What it means to comply varies depending on industries and applications, making it especially tricky for... View More
Do mailing jobs where clients aren’t concerned with the disposition of each mail piece still exist? If so, I suspect they are disappearing. Other than saturation-type mailings or Every Door... View More
If you are one of the mailers still using the Centralized Account Processing System (CAPS), you need to switch over to the new Enterprise Payment System (EPS) soon as the USPS has started clos... View More
History shows — and we know — that we are better together! By working well together we can truly accomplish more that we can as individuals. Mother Teresa wisely said, “I can do things... View More
If you haven’t already incorporated the United States Postal Service’s Informed Delivery (ID) program into your operations, there’s no time like the present. This offering helps gain... View More
Mistakes have always been part of the game when high volumes of paper are imaged, moved, folded, and inserted. Back in my days in the service bureau industry, we had unintelligent inserters an... View More
Americans have experienced some of the most jarring months in modern history. The COVID-19 pandemic has profoundly impacted every aspect of our lives. Businesses have had to rethink how they interact... View More
You might think matching and duplicate data detection is a straightforward exercise, and many times, it is. Want to see if a data file contains duplicate account numbers? That’s easy. A middle-schoo
There are two major changes occurring July 1 that will have severe implications for some while providing others with great opportunities to grow their businesses. First, let’s take a look at... View More
Document production workflows can be fragile things. The process of creating printed documents from data acquisition to depositing mail at the post office is frequently a series of complex unc... View More
When COVID-19 began to spread beyond the original epicenter in Wuhan, China, calls for social distancing reached a fever pitch. Governments in hard-hit areas imposed stay-at-home orders and sh... View More
As I am writing this article, we are at the peak of the Covid-19 epidemic and most people have been working remotely for at least a month, without a current end in sight. My days are filled wi... View More
