This white paper takes a look at what should be taken into account when setting up and managinga mail center, explains how a mail center can support small andmedium-sized business (SMBs), and hi... View More

Numerous surveys and studies across the country overwhelmingly prove direct mail’s success as a marketing tool capable of driving positive results. As postage prices have climbed in past years and... View More

This new white paper from Neopost USA looks at how today’s mail centers can provide a wealth of opportunities for companies and organizations. It explains why businesses should consider the real... View More

A funny thing about all the articles and studies written about improving the customer experience (CX): almost none of them even mention documents as a contributing factor. That’s probably a mi... View More

The Postal Regulatory Commission (PRC) has approved six USPS mailing promotions for calendar year 2017. These promotions continue to build on the engagement strategies of the 2016 promotions... View More

“We all leave a legacy. The only question is what kind of legacy will we leave — positive or negative?” —Wes Friesen Leading a team can be very challenging, but it can also be... View More

If you attended the National Postal Forum this year, you likely heard the terms “Informed Delivery” and “Informed Visibility” almost every five minutes. While their names are similar,... View More

The USPS Electronic Verification System (eVS) allows shippers to submit electronic documentation and pay for postage electronically instead of producing paper manifests and statements. eVS start... View More

Introduction The United Stated Postal Service has been pursuing initiatives to help it streamline its acceptance, induction, and verification of business mailings. This ambitious effort... View More

Marketers are looking for ways to connect more meaningfully with customers. These days, they are not interested in doing 200,000 static mailing runs, but they will invest in a print and online c... View More

Have you had an experience lately when a company made an effort to connect with you personally? Where you had the feeling they actually knew something about their relationship with you and commu... View More

E-commerce made it a breeze for a shopper to buy something from the other side of the US, and now retailers and delivery companies are making it just as easy for shoppers to buy something on the... View More

Everyone has figured out how to sort mail. Each year, high-volume mailers earn billions of dollars in discounts, taking advantage of USPS workshare concepts first introduced over 25 yea... View More

Creating a fully automated print and mail workflow is an important goal to maximize any-sized print and mailing operation. Many of the largest providers already recognize the significant cost sa... View More

Recently, I was honored by a Mailers Technical Advisory Committee (MTAC) member when he suggested that I join the committee, one that was formed over 50 years ago in the JFK era. After going thr... View More

This was fiction when it was first published on June 8, 1949: Winston Smith is a member of the Outer Party. He works in the Records Department in the Ministry of Truth, rewriting and disto... View More

At the end of May, the U.S. Postal Service (USPS) released a report that outlines prospective areas in which it could leverage Blockchain technology. What is Blockchain technology, you may ask?... View More

A shout-out to marketers: Have you jumped on the growing trend to develop parcel marketing programs that get products directly into the hands of consumers? No? Well, listen up; you’re missing... View More

Most of my mail fails to impress me. Even though modern software, hardware, and data makes creating and producing highly personalized and segmented mail an achievable outcome, much of the conten... View More

Many marketing departments should consider using automated marketing solutions, including those of print and mail businesses. While automated may make it sound as if you are using computers to t... View More