WASHINGTON – Excluding a change in accounting estimate recorded during the quarter, the U.S. Postal Service reported operating revenue of $16.6 billion for the third quarter of fiscal yea... View More

The term Big Data is being used more often in our day-to-day business discussions. In many cases, the data we are now collecting is forcing us to look at our business differently. Departments wi... View More

We’re still months away from any notification of a 2017 price increase, but the USPS has already announced its plans for mailers to save money next year. With postal prices already a big cost... View More

We are all looking for ways to make our mail operations more efficient and provide greater value for our clients. Here are four common ways mail service providers are wasting time, money, and other va

Envelopes play a huge part in delivering our important messages. Think about the Academy Awards: “The envelope, please.” When you received that all important college letter of acceptance.... View More

Choosing a software solution is like any other major purchase for your business. While software is not tangible in the form of a folder, a stitcher, an inserter, or a binder, it is just as criti... View More

Over the past few decades, I have watched (and, in some cases, created) an ADF (Automated Document Factory) implementation. In many cases, I have also seen the implementation of an RDF (Reporting Docu

Informed Delivery is a USPS service that proposes to provide consumers with an email displaying the letter-size mail they will receive each day in their physical mailboxes. The digital notice will inc

On July 6, 1976, the USPS offered the first workshare discount for First-Class Presort mail. Thus began the opportunity for mailers to save money by “sharing the work;” sorting and preparing

This white paper takes a look at what should be taken into account when setting up and managinga mail center, explains how a mail center can support small andmedium-sized business (SMBs), and hi... View More

Numerous surveys and studies across the country overwhelmingly prove direct mail’s success as a marketing tool capable of driving positive results. As postage prices have climbed in past years and... View More

This new white paper from Neopost USA looks at how today’s mail centers can provide a wealth of opportunities for companies and organizations. It explains why businesses should consider the real... View More

A funny thing about all the articles and studies written about improving the customer experience (CX): almost none of them even mention documents as a contributing factor. That’s probably a mi... View More

The Postal Regulatory Commission (PRC) has approved six USPS mailing promotions for calendar year 2017. These promotions continue to build on the engagement strategies of the 2016 promotions... View More

“We all leave a legacy. The only question is what kind of legacy will we leave — positive or negative?” —Wes Friesen Leading a team can be very challenging, but it can also be... View More

If you attended the National Postal Forum this year, you likely heard the terms “Informed Delivery” and “Informed Visibility” almost every five minutes. While their names are similar,... View More

The USPS Electronic Verification System (eVS) allows shippers to submit electronic documentation and pay for postage electronically instead of producing paper manifests and statements. eVS start... View More

Introduction The United Stated Postal Service has been pursuing initiatives to help it streamline its acceptance, induction, and verification of business mailings. This ambitious effort... View More

Marketers are looking for ways to connect more meaningfully with customers. These days, they are not interested in doing 200,000 static mailing runs, but they will invest in a print and online c... View More

Have you had an experience lately when a company made an effort to connect with you personally? Where you had the feeling they actually knew something about their relationship with you and commu... View More