Have you ever looked at a product online, and a short time later seen an ad for that same product on a completely different website? Yeah? Then you’ve been “retargeted.” Retargeting... View More

We manage some of the largest mailing equipment fleets in the world and find the same issues happening in every organization that leads to overspending, fees and lost postage. It does not matter... View More

Inkjet products and solutions have advanced extensively over the past few years due to the evolving needs of world class companies and customers. Inkjet continues to rise in popularity as compan... View More

Fans will quickly recognize the “I’m not dead yet” quote from the famous comedy scene in Monty Python and the Holy Grail, and — unlikely though it may seem — there is a connection... View More

This past September, I was at a meeting with the National Postal Policy Council (NPPC) where I serve on the board. Delivering value was the main topic of discussion at this NPPC meeting. James (... View More

Every month, like clockwork, your organization has a prime transactional opportunity with a captive audience – your customer. Whether print or digital, your company has the opportunity to interact... View More

A man embarked on a round-the-world speaking tour in 1895. Two years later, he arrived in London. His name was Samuel Clemens — an American humorist, novelist and social critic. You may also know... View More

Fewer than 10 years ago, most mail centers were processing mail and packages by hand. However, an era of e-commerce and data driven technology emerged, creating an exponential increase in purcha... View More

Acquiring international customers and prospects is far more expensive than acquiring domestic prospects and customers. The cost is often double that of domestic acquisition. Servicing internatio... View More

Most of the articles published about production inkjet assume the facility will be doing color printing. I’ve written a few of those pieces myself. Variable color is necessary for lots of appl... View More

We live in a digital age. The Internet—and more recently the Cloud—have made profound and fundamental changes to our lives. Those changes are most apparent in business. From ordering product

For the past 18 years, I have been creating comparison charts for my clients that go over the changes in postage rates to show how it will affect their budgets. The reason that I do this is that when... View More

This question is a no brainer. Yes — the USPS is still a great option. As shippers navigate the rate increase and how it affects them, it’s important to allow the smoke to settle by remembering... View More

Tune in to Success! That’s the theme you’ll hear over and over at this year’s National Postal Forum in Nashville, Tennessee, and after hearing the opening keynote speech with Postmaster... View More

WASHINGTON — Absent Congressional or court action to extend or make permanent an existing exigent surcharge for mailing products and services – including the Forever stamp -- the Postal Serv

Compliance. It's a word that can cause many managers to shudder. So difficult, so time-consuming, so... impossible to achieve, right? Not necessarily! In this new whitepaper from Neopost USA, they di... View More

With 2016 being an election year and with mail playing an increasingly important role each year in helping both Election Officials and those involved with political campaigns achieve their respe... View More

If you were to design a print and mail operation today to process transactional documents how would it look? Would you plan for a big warehouse to store pallets full of custom pre-printed shells... View More

WASHINGTON — The U.S. Postal Service reported operating revenue of $19.3 billion for the first quarter of fiscal year 2016 (October 1, 2015 - December 31, 2015), an increase of $613 milli... View More

During most of our customer engagements, we usually hear variants of the same question: · “What do the best operations do?” ·  ... View More