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What's an Envelope For?
Most people would agree that an envelope's purpose is safely transporting the contents from sender to recipient. But the envelope has another important job — getting opened! Magazine and cata

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U.S. Postal Service Reports Second Quarter Fiscal 2021 Results
• Adjusted loss of $1.7 billion for the quarter compared to an adjusted loss of $1.9 billion a year earlier (excludes non-cash workers' compensatio
Crawford Technologies Partners with BlueRush to Introduce Video Bills and Statements
May 5, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and BlueRush, an emerging personali
Crawford Technologies’ New Version of Digital Transform Engine (DTE) Further Reduces the Time and Effort to Produce Digital Communications
May 3, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of its Digital

Magazine

Our May/June Issue

This issue takes a look at the feasibility of the USPS 10-year plan, part two of developing a direct mail campaign in 2021, and more.
 
Breaking it down: Analyzing the USPS 10-year plan to financial stability.
Don't overlook the importance of the envelope when it comes to customer response rates.
Expanding capabilities in hosted managed services provides opportunity.
Optimize your mail with an inkjet influence.

Processing & Automation 

1. Automating the Rest of Your Operation
2. Returned Mail – Symptom or Opportunity?
3. Are You Sure You Need to Replace Your Mailing Equipment?

Inserting & Sorting 

1. Is It Time for a New Inserter?
2. Top 10 Items to Consider When Buying an Inserting System
3. If Mail Machines Could Talk…

Addressing 

1. Finding Gold in Your Data: Why a Data Hygiene Program Is Paramount
2. Addressing Best Practices: Ensuring Your Data Is Clean and UAA Mail Is Reduced
3. The Real Cost of Undelivered Mail

Document Design & Composition 

1. I'm Not Dead Yet: Transactional Mail Is Still Alive and Kicking
2. How to Best Evaluate Different Production Techniques for Direct Mail
3. Avoiding the Top 10 Mistakes in Mail Piece Design

Receiving & Tracking 

1. Automating Returned Mail with RPA
2. Inbound Unbound
3. Inbound Parcel Management Today: New Technologies Rise to Meet the Challenges

Customer Communications 

1. How Much Do Paperless Documents Really Help CX?
2. It’s Time to Talk About Millennials and Direct Mail
3. Informed Delivery — Snail Mail Meets Immediacy and Online Accessibility

USPS Regulations & Updates 

1. The USPS Will Destroy Your Mail
2. Archiving Postal Data
3. Postal Terms Glossary

Disaster Recovery & Security 

1. Disaster Recovery Planning - Do It Now
2. You Better Watch Out: Mail Center Security
3. Education and Awareness: The Best Safety Precautions

Document Production & Printing 

1. Improving Color Quality through Color Management
2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line
3. Mistakes That Should Never Have Happened

Marketing & Data Analytics 

1. Don’t Call It a Comeback: Direct Mail’s Influential Place in Marketing
2. Mail: Making the Most of Multi-Channel
3. Data Mining for Fun and Profit

International Delivery 

1. International Addresses… Demystified
2. It's a Global Market: Address It
3. Addresses and Discrete Grid Systems

Output Management 

1. Accountability throughout the Mailing Process
2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line
3. Understanding Optimal Mail Piece Design and How It Affects Your Postage Budget

Quality Control 

1. What's an Ideal Mail Center?
2. 10 Hidden Things That Could Be Affecting Your Productivity
3. Four Ways You Are Wasting Time, Money & Resources in Your Operation

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Rob Hanks
Mark Fallon
Wes Friesen
Nichole Jones
Karen Kimerer
Merry Law
Adam Lewenberg
Dave Lewis
Chris Lien
Bruce E. Little
Pat McGrew
Jeff Peoples
Mike Porter
Leo Raymond
Mark Rheaume
Kurt Ruppel
Gary A. Seitz
Kathleen J. Siviter

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