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The State of the Industry, Part Two
In part two of our annual survey, we explore our readers' views of the USPS and its service performance, how they envision the future of mail, and more

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News

Postmaster General Agrees to Delay Retirement
WASHINGTON – The Governors of the United States Postal Service are conducting a thorough, nationwide search for a successor to Postmaster General Megan J. Brennan, who announced her intent
Reminder: 2019 National PCC Survey
We are seven days away from the close date of the 2019 National PCC Survey. Please don’t delay and complete the survey today…or any time between now and December 5. The National
Ricoh and Heidelberg join forces to give back and raise awareness at PRINTING United
EXTON, PA., October 8, 2019 – Ricoh USA, Inc. has announced, together with Heidelberg USA, it will showcase its commitment to giving back to society at the inaugural PRINTING United in Dalla

Magazine

Our November/December Issue

This issue takes a look at whether or not postal banking could be the answer to the USPS' woes, the importance of direct mail for the Millennial customer base, the top 10 questions to ask a potential equipment vendor, and more.
 
Could postal banking resolve the USPS' financial problems?
The top 10 questions to ask a potential equipment vendor.
The future is now: What 2020 could bring to the mail industry.
Part two of our annual survey: How do our readers rate the USPS?

Processing & Automation 

1. Logistics Tools for the Twenty-First Century Mail Center
2. Online Postage Comes of Age for Businesses
3. Are You Sure You Need to Replace Your Mailing Equipment?

Inserting & Sorting 

1. Reset Your View of Inserters to Total Cost of Ownership
2. Top 10 Items to Consider When Buying an Inserting System
3. If Mail Machines Could Talk…

Addressing 

1. Undeliverable As Addressed Mail: Where Does It Come From, and How Do You Fix It?
2. Don't Let Your Message Get Lost in the Mail: How to Avoid Mistakes in Addressing
3. Undeliverable Mail Today: The Cost Is Up (Part One)

Document Design & Composition 

1. I'm Not Dead Yet: Transactional Mail Is Still Alive and Kicking
2. How to Best Evaluate Different Production Techniques for Direct Mail
3. Avoiding the Top 10 Mistakes in Mail Piece Design

Receiving & Tracking 

1. Automating Returned Mail with RPA
2. Inbound Unbound
3. Inbound Parcel Management Today: New Technologies Rise to Meet the Challenges

Customer Communications 

1. How Much Do Paperless Documents Really Help CX?
2. It’s Time to Talk About Millennials and Direct Mail
3. Informed Delivery — Snail Mail Meets Immediacy and Online Accessibility

USPS Regulations & Updates 

1. The USPS Will Destroy Your Mail
2. Archiving Postal Data
3. Postal Terms Glossary

Disaster Recovery & Security 

1. Disaster Recovery Planning - Do It Now
2. You Better Watch Out: Mail Center Security
3. Education and Awareness: The Best Safety Precautions

Document Production & Printing 

1. Improving Color Quality through Color Management
2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line
3. Mistakes That Should Never Have Happened

Marketing & Data Analytics 

1. Don’t Call It a Comeback: Direct Mail’s Influential Place in Marketing
2. Mail: Making the Most of Multi-Channel
3. Data Mining for Fun and Profit

International Delivery 

1. International Addresses… Demystified
2. It's a Global Market: Address It
3. Addresses and Discrete Grid Systems

Output Management 

1. Accountability throughout the Mailing Process
2. 11 Common Mail Mistakes That Could Be Impacting Your Bottom Line
3. Understanding Optimal Mail Piece Design and How It Affects Your Postage Budget

Quality Control 

1. What's an Ideal Mail Center?
2. 10 Hidden Things That Could Be Affecting Your Productivity
3. Four Ways You Are Wasting Time, Money & Resources in Your Operation

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Mark Fallon
Wes Friesen
Nichole Jones
Karen Kimerer
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Adam Lewenberg
Dave Lewis
Chris Lien
Bruce E. Little
Pat McGrew
Jeff Peoples
Mike Porter
Leo Raymond
Mark Rheaume
Kurt Ruppel
Gary A. Seitz
Kathleen J. Siviter

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