Let’s begin with The Postal Customer Councils (PCC) mission statement: “The PCC Program’s mission is to foster a close working relationship between the U.S. Postal Service and commerci
In today’s landscape of instant gratification and personalized experiences, customer communications management (CCM) isn’t just about mailing a bill or statement; it’s a strategic function
Portland, OR, Jan 6, 2026 – Building on the success and impactful research of the Paper + Packaging Board, Two Sides North America (TSNA) will step up to take the lead in promoting positive and
Portland, OR, Jan 6, 2026 – Building on the success and impactful research of the Paper + Packaging Board, Two Sides North America (TSNA) will step up to take the lead in promoting positive and
Itasca, IL — United Business Mail (UBM) today announced a merger with Mystic Logistics, whereby Mystic Logistics becomes a wholly owned subsidiary of United Business Mail. The tran
December 2, 2025, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.9 of its Digi
This issue explores the importance of auditing your mail spend, the future of transactional documents, how to effectively raise money for your PCC, and much more.