Canada has long been a market for US products, and the popularity of e-commerce makes the Great White North even more attractive. Mail remains essential in Canada, with its large size and scattered po
Does your company have a content marketing plan for this year? Many organizations have identified the value of published content to achieve brand awareness or nurture leads, but initiate thei... View More
One thing I learned working with large corporations is the official mail center wasn’t the only mail-generation place in the company. I sometimes stumbled over rogue postal operations hidden a... View More
It was a tumultuous year in the mailing industry — declining mail volume and revenue as well as a lack of a Board of Governors meant that there was much discussion about the future of mail. As we... View More
“The process is broken!” “What is the problem?” “Can we do it better?” “Because we have always done it this way.” These might be some common phrases used... View More
Postal rates are supposed to be tied to the Consumer Price Index (CPI), which today is running one to two percent. Although the overall increase may be in this range, we found that certain rates went... View More
As most of the mail industry knows by now, the USPS reported revenue of $69.6 billion for fiscal year 2017, which runs from October 1, 2016 to September 30, 2017. This is a decrease of $1.8 billion co
It’s always interesting to see the results from our annual surveys and how they change from year to year. This year’s results were fairly encouraging; for the most part, people are satisfied... View More
Horrific. Haunting. Apocalyptic. Those were just some of the responses I received from family, friends, and colleagues after I emailed a video of a United States Postal Service letter carrier de... View More
The Postal Regulatory Commission (PRC) has now concluded the first phase of its statutorily mandated 10-year review of the USPS CPI-cap rate system put in place in 2006 after the passage of the... View More
The recent announcement by the USPS regarding Move Update assessments has become one of the latest hot topics in addressing for mailers. Considering the fact that Undeliverable-as-Addressed (UAA) mail
Brendon Burchard is the highest paid motivation and marketing trainer in the world. He summarizes the key to success by stating, “What makes us successful over the long-term has a ton to do wi... View More
With the new year approaching, we are all anticipating a postage increase for January. With all the programs offered by the USPS, it can be daunting to know if you are capturing all the savings... View More
There are numerous walls that have been built up between the mailing industry and other businesses, and we need to work harder to break them down. These walls are having a negative impact on the... View More
Hurricanes, floods, earthquakes, fires, and other natural phenomena can put a document center out of operation, at least temporarily. But self-inflicted mishaps can ruin any print and mail job. Data i
It’s important to get your company prepared for 2018 and the changes that lie ahead. With technological innovations, legislative challenges, and new generations of workers all on the rise, it�... View More
Do you ever end some work days feeling like you have traveled the same steps, over and over and over, and not really gotten anywhere? We’re not talking about footsteps here, but process steps... View More
Artificial intelligence (AI) and machine learning rank as the top technology trend in 2017 per the leading analyst firms. Businesses are looking to gain greater access to their data, reduce manual pro
For those of us processing Full-Service mailings today, the Postal Service’s Seamless Acceptance program isn’t anything new. However, increasing industry adoption for this program has been... View More
Automated document factories (ADFs) used to be of interest primarily to high-volume transactional document producers. Today, companies of any size, mailing just about any type of documents, c... View More
