Online postage was born in the dotcom age, nearly two decades ago. In the summer of 1999, no fewer than four companies launched their offerings within days of each other. Today, there are only t... View More
Direct mail remains a popular and valuable marketing channel, especially when it’s part of a well-coordinated multi-channel campaign. Marketers have broad options when designing their direct m... View More
Editor’s Note: We ran similar articles on purchasing an inserting system in 2012 and 2015, but thought that with the updated technology, a more current piece was in order. Enjoy! The purpose... View More
Probably the hottest topic at National Postal Forum this past May was Informed Delivery. It was the subject of Postmaster General Megan Brennan’s address and had many attendees buzzing as they... View More
One of the key U.S. Postal Service themes from this year’s National Postal Forum was Informed Delivery. If you haven’t already subscribed to this new service, you really should… even... View More
Arlington, VA, July 12, 2017 —The International Mailers’ Advisory Group (IMAG), the premier representative of the U.S. international mailing sector, is telling outbound international mailers
Document operations centers originally installed Automated Document Factories (ADFs) to streamline paper document production and improve quality. The concept has evolved with the times to add mu... View More
From the USPS PCC--Informed Delivery is a consumer-facing feature offered by the US Postal Service that allows us to tie hardcopy mail to our daily digital lives. This workshop will give you a better... View More
The statement that the cost of undeliverable mail has gone up at first seems hard to believe. How can costs be rising? If you’re a mailer, printer, or mail service provider (MSP), it’s likel
Over the last 24 years, I have found that there are some core mistakes that drastically impact costs and efficiency. As mail volumes have decreased and more has been outsourced to professionals... View More
The 2017 National Postal Forum in Baltimore was a roaring success, as always. The sessions, the speakers, the networking in the exhibit hall… it all added up to four days of intense, mail-focu
Think you've squeezed every penny of cost savings out of your document operations workflow? You're probably wrong. I've been visiting document centers for decades and have yet to encounter on... View More
On May 30, 1984, I reported to basic training (“boot camp”) at Fort Dix, New Jersey. I still carry the lessons I learned during those nine weeks. I didn’t learn everything I needed to... View More
Often when we work with international mailing addresses, we have such a near-focused approach to the topic that the addresses appear to be opaque and impossible to decode. As we spend more time... View More
The United States Postal Service (USPS) is introducing Informed Visibility (IV) to provide the mailing industry with more powerful insight into the USPS mailstream. This new program is designed to pro
Print and mail service providers are doing business in a “data first” marketplace. Their customers have invested in data analytics to improve the customer experience. If print and mail vendors... View More
One of the great privileges we have in leadership roles is the potential opportunity to help develop and grow the people we are trying to serve. One valuable tool we have is coaching. Ian Berry... View More
Recently, a group of my friends and I were sitting around a fire pit discussing popular songs from our high school years when the conversation turned from friendly banter to a competition of who... View More
If you mail competitive parcels (Priority Mail, Priority Mail Express, First-Class Package Services, Parcel Select, and Parcel Select Lightweight), you are likely familiar with the current 20-ce... View More
Late 2016 marked the tenth year since the current set of laws governing the U.S. Postal Service were enacted. The Postal Accountability and Enhancement Act (PAEA) was passed into law in December... View More
